• Location: Hawthorn East
• 0.8 - Full time

We are seeking an AI and automation lead to join our Information Technology team. The role is responsible for developing and implementing new AI technologies and solutions to transform processes and decision-making across the organisation. The position will also provide administrative support for the Information Technology systems and services within Cairnmillar.

About the Cairnmillar Institute

The Cairnmillar Institute is a not-for-profit registered health promotion charity that has been providing high-quality professional education and accessible psychological services to promote the community's psychological well-being for over 60 years.

Cairnmillar is now one of the largest trainers of postgraduate psychologists and counsellors in Australia. We offer an excellent range of clinic services, postgraduate programs in psychology and counselling, and short courses and professional development for the broader community.

The role

Key duties include but are not limited to:

• Design, develop, test and deploy AI and chatbot (virtual assistant) solutions that solve real problems such as optimising & streamlining workflows, improving project planning and scheduling, and more.
• Use AI, NLP technologies, and cognitive machine learning to develop chatbot applications and AI implementations within the Cairnmillar environment.
• Develop automation and orchestrations using the Microsoft Power Platform (Power Automate, Automate, Power Apps, Flow, Power, Power BI) from proof-of-concept to production deployment.
• Assist the business integration with Teams and Microsoft 365
• Work closely with business leaders and end users across departments to identify opportunities for AI and automation to drive process improvements and enhance decision-making.
• Rapidly prototype and pilot AI solutions in our fast-paced environment.
• Take ownership of AI products from design through deployment, testing and maintenance.
• Maintain and continuously improve existing AI models and systems to utilise new data, techniques, and technologies.
• Provide recommendations for implementing production-ready AI solutions aligned to industry best practices.
• Stay up to date on the latest AI research and technologies that may benefit the organisation.
• Develop automation and orchestrations using the Microsoft Power Platform (Power Automate, Automate, Power Apps, Flow, Power, Power BI) from proof-of-concept to production deployment.
• Design and implement processes and strategies to enhance the end-user experience.
• Respond to the needs of staff and students as they encounter any IT-related issues.

What you will need

• Degree in Computer Science or related area or equivalent industry experience
• Experience working in complex enterprise Data Environments
• Knowledge of common AI development, automation, and Machine Learning tools
• Proven experience in end-to-end creation and support of Microsoft PowerAutomate solutions.
• Proven experience with chatbot and AI development and integration.
• Proven experience with databases such as Microsoft Dataverse, Microsoft SQL, MySQL, MariaDB, and PostgreSQL.
• PowerShell and other automation/scripting tools.
• Strong interpersonal skills with proven ability to build and maintain strong relationships with multiple stakeholders.
• Developed ability to collaborate and operate in a close team.
• Excellent problem solving and conceptual/abstract thinking skills, coupled with business acumen.

Full details of the position's responsibilities and the selection criteria are outlined in the position description. For further information, please contact Ross Gailer, Senior Systems Administrator, at [email protected] using the subject line: AI & Automation Lead enquiry via EthicalJobs.

Why join Cairnmillar

• A mix of on-campus and work-from-home options is available, and there is a supportive work environment.
• A fun collaborative team focussed on professional development with continual on the job learning
• Open door policy and a genuine focus on wellbeing
• A purpose driven culture where respect, inclusion and diversity are priority
• Salary packaging options.

Cairnmillar values diversity, inclusion and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

The Cairnmillar Institute promotes the following values: collaboration, compassion, integrity, professionalism and respect and promotes behaviours that are consistent with these values at all times. Cairnmillar is an equal opportunity employer committed to attracting and developing a diverse workforce that reflects the community it serves.

A position description is attached.