National Intake Clinician

Join Canteen and help young people affected by cancer in a caring and compassionate team culture.

• Make a difference by impacting the lives of young people affected by Cancer.
• Be a part of an inspiring, purposeful and transformative team culture.
• Based in Melbourne or Brisbane
• $80,000 + super and benefits

About us

Canteen and Cancer Hub acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen and Cancer Hub are committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.

Canteen, Camp Quality and Redkite (Alliance Partners) are working together to provide Cancer Hub – a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it.

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12–25-year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

We are now seeking a National Intake Clinician to join our Cancer Hub team. The National Intake Clinician will hold broad knowledge of Cancer Hub services which include knowledge about Camp Quality, Redkite and Canteen services and supports, assist clients to better understand their needs and support options, and refer the clients to the most appropriate avenue.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen and Cancer Hub, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
• 5 Weeks Annual Leave.
• Learning & Development opportunities.

About our role

• Service Delivery: Deliver intake assessment and triage via telephone or zoom providing extensive information about Cancer Hub services and delivering short-term interventions as required.
• Stakeholder Engagement: Contribute to key stakeholder relationships, working collaboratively with all services under Cancer Hub, Alliance Partners and other stakeholders to ensure young people and families receive access to the supports that best meet their needs.
• Team Collaboration and Program Development: Collaborate and consult with peers/across Cancer Hub/Canteen/Alliance; sharing practice through teaching and learning opportunities; contributing to team projects and overall development of the service.

About You

• Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy or Nursing.
• Experience in an intake or similar role.
• Demonstrated knowledge of and sensitivity to the needs of children, young people (12-25 years) and their families.
• Knowledge of and experience in supporting children, young people and families impacted by complex or life limiting illnesses preferred but not essential.
• Experience administering brief assessments and coordinating care with young people and families.
• Proven ability to engage and quickly create rapport with referrers, young people, and carers/parents.
• Experience in conducting risk assessments and developing safety plans inclusive of mental state, suicidality, self-harm, violence, child protection and risk of harm to others.
• Knowledge of child protection legislation and mandatory reporting
• Demonstrated skills in decision making, problem solving, negotiation and crisis management.
• Ability to provide brief therapeutic interventions where appropriate (e.g. psycho-education, solution focused interventions, safety planning and wellbeing strategies).
• Outstanding communication skills and a natural ability to connect
• A compassionate values-based approach

Due to the nature of Canteen and Cancer Hub’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

If you’re passionate about what you do and are ready to make a difference, apply now. Applications close on 4th of July 2024. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience.

Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.