• Maternity-leave 13-month contract (January 2025-January 2026), 4 days per week
• Sydney, NSW based – hybrid role with some WFH
• $88k base (pro rata) + super + benefits including 5 weeks annual leave

Canteen and Cancer Hub acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.

About us

Canteen, Camp Quality and Red Kite (Alliance Partners) are working together to provide Cancer Hub – a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

We are now seeking a Parent and Carer Counsellor to join our Cancer Hub team where you will be responsible for delivering child-focused parent support to families experiencing a cancer diagnosis.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• 5 Weeks Annual Leave + 17.5% leave loading
• Salary Packaging (up to $18,550 of your salary tax-free)
• Pay during annual office closure.

About our role

The Camp Quality Parent and Carer Counsellor (PCC) is a social worker, psychologist or counsellor who specialises in the delivery of digital therapeutic, evidence-based interventions (via telephone, video and webchat) for parents/carers of children aged 0-12, with a cancer experience. They also may occasionally provide support services to parents/carers of children aged 12-25, and young people aged 12-25. The PCC, alongside our broader Hub team, also participates in ensuring our online communities are safe, inclusive spaces that facilitate peer connection and access to information and support. The Parent and Carer Counsellor works set rostered shifts (Monday to Thursday, 9am-5pm) to cover the set opening hours of our ad-hoc chat and booked appointment service.

• Deliver Online Counselling: Provide high quality, evidence-based digital counselling support primarily to parents/carers/kin who have children aged 0-12, and occasionally young people aged 12-25 years.
• Team Collaboration and Program Development: Collaborate and consult with peers/across Cancer Hub/Canteen/Alliance; sharing practice through teaching and learning opportunities; contributing to team projects and overall development of the service.
• Stakeholder Engagement: Work collaboratively with all services under Cancer Hub as well as Alliance Partners, and other external stakeholders to ensure young people and families receive access to the supports that best meet their needs.
• Online Community Development: Support the growth and development of online community Canteen Connect, and other Cancer Hub Resources. This includes participation in moderation, care coordination, generation of content, and supporting consumer engagement.
• Group Programs: Facilitate evidence-based, digital group interventions to parents/carers that include psychoeducation, therapeutic content, expression and peer support.

There is a set roster for this position (0.8FTE), which is:

• Monday to Thursday, 9am-5pm AEST or AEDT

About You

• Tertiary qualifications in psychology, counselling or social work that provide eligibility for registration per below (Bachelor level and above).
• Hold or be eligible to obtain accreditation, membership or licensing from the Australian Health Practitioner Regulation Authority (AHPRA), the Australian Association of Social Workers (AASW), The Australian Counselling Association (ACA), The Psychotherapy and Counselling federation of Australia (PACFA), The Australian Psychology Society (APS) or equivalent national registering body.
• Minimum 2 years’ experience in the clinical setting and/or counselling service using a number of evidence-based interventions (eg SFT, MI, ACT, Narrative). Telehealth counselling experience preferred.
• Experience working with families including demonstrated knowledge of parenting, child development, family inclusive interventions, communication and conflict resolution.
• Demonstrated knowledge of grief, loss and bereavement, end of life planning and the impact of chronic illness on children and families.
• Current Working with Children Check and willingness to undergo National Criminal History Police Clearance.

If you’re passionate about what you do and are ready to make a difference, apply now. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience. For further information, please see our website https://www.canteen.org.au/about-us/careers-volunteering. Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.