Join Canteen and make a difference by impacting the lives of young people affected by Cancer.

• Lead an inspiring, purposeful and transformative team providing statewide clinical and operational oversight.
• Based in Brisbane
• $135k + super and benefits.

Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.

About us

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12-25 year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

Canteen’s success is built on the capability and motivation of its people. We are now seeking a State Manager, QLD to join our team. Reporting to the Head of Services, you will work closely with the services leadership team to ensure that service provision is informed by principles of best practice and meets the needs of service users.

The role involves setting and implementing strategic visions aligned with national goals, managing multi-disciplinary teams, and fostering a culture of high performance and collaboration. Key responsibilities include overseeing clinical and program delivery, driving engagement initiatives, and building effective relationships with internal and external stakeholders. The State Manager will ensure services are consistently delivered to a high standard, meeting the evolving needs of service users and contributing to Canteen's strategy. This is a high-impact role for a qualified people, programs and operational leader with a natural ability to connect and support.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
• 5 Weeks Annual Leave.
• Learning & Development opportunities.

About our role

• Provide day-to-day clinical and operational oversight to the state team, prioritising support and development of the team.
• Contribute effectively to organisational clinical and operational governance.
• Oversee individual assessment, support planning, and counselling for young people and families accessing services.
• Manage risk related to young people and families receiving services within the state.
• Ensure high-quality service delivery aligns with best practice, meets professional standards, and adheres to KPIs, on time and within budget.
• Ensure high-quality national programs are delivered professionally on time, and within budget as per the National Programs Calendar.
• Support staff to build effective relationships with relevant external stakeholders such as hospital teams, outpatient clinics, other cancer support organisations and the wider community sector to build effective care pathways and networks.
• Develop and deliver a stakeholder engagement plan that builds awareness of Canteen services and contributes to the organisational strategy.
• Lead working groups and committees as part of Canteen’s commitment to cross organisational collaboration and continuous improvement.
• Represent Canteen in appropriate public forums to drive awareness of, and support for Canteen and take a ‘lead’ role locally in national fundraisers.
• In collaboration with the Head of Services and the Head of Finance, ensure the effective financial and administrative operation of the state, including the preparation and use of relevant budgets.

About You

• Tertiary qualification in allied health (psychology, social work, counselling or OT) and 10 years’ sector experience.
• Experience in managing multi-disciplinary psychosocial teams with demonstrated ability to develop an effective team culture and high performance.
• High level experience and knowledge of best practice in providing clinical services and programs to vulnerable young people and families.
• Confident networking with general community, as well as corporate, government, health and school professionals
• Proven experience in building effective relationships with external stakeholders to drive organisational awareness and service growth.
• Warm and approachable, ability to listen actively, friendly and professional.
• Strong communication and networking skills, ability to build rapport and respect for individual differences.
• A compassionate values-based approach
• Advanced computer skills, especially MS Office
• Working with Children Check, current Australian drivers’ license and Covid-19 vaccination.

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager. Travel between both States is a requirement of this role.

If you’re passionate about what you do and are ready to make a difference, apply now. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience. For any further information, please contact [email protected].

Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.
• Due to the nature of the role, proof of vaccination against COVID-19 must be presented.