Carers WA values its dedicated and skilled employees and aims to create a flexible, supportive and family and carer friendly workplace. Carers WA actively supports diversity and inclusion, and we encourage Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQA+ people, neurodiverse people, carers and people with disability to apply.

We want to provide a space for everyone to have the best experience through the recruitment process, please tell us how we can best support you.

The Policy Coordinator role with Carers WA is a full-time, fixed-term contract until 30 June 2026. The position attracts a salary of $84,000 p.a., plus super and salary packaging, 5 weeks annual leave (plus17.5% leave loading) and two wellness days per annum.

About Carers WA

Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations providing a range of support services, supporting Carers across Western Australia. Carers provide unpaid care and support to family members and friends who have disability, mental health challenges, a chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.

Carers WA will support and provide you with:

• Access to EAP services
• Training and development opportunities, pertinent to your role
• A friendly, supportive and collaborative team
• Flexibility and work/life balance
• A competitive salary, including salary packaging and added leave

Position Description

The Policy Coordinator is responsible for coordinating the development, authorisation, distribution and review of organisational-wide internal policies and procedures in consultation with internal stakeholders. This also includes assisting in the monitoring and evaluation of policies to ensure regulatory compliance is attained. This role reports to the Central Services Manager and works closely with the Business Continuity and Governance Consultant.

Carers WA promotes a workplace free of physical and psychological harm, however, acknowledges that some roles and inherent actions of our business mean there may be exposure to traumatic narratives. In these instances, and where possible, Carers WA will mitigate the impact of this exposure.

Key areas of responsibility

• Policy Development and Review: Assist in the development of new and review of existing policies (as scheduled) as per the CAWA Policy Development and Review Process. This includes drafting, revising, and updating policy documents as necessary.
• Policy Coordination: Coordinate policy-related activities across the organisation. This includes ensuring clear communication, consistency of approach, and efficient workflow.
• Research and Analysis: Conduct research and analysis to support policy development and decision-making process.
• Internal Stakeholder Engagement: Engage with internal stakeholders (eg: subject matter experts, leadership team and Executive team) and facilitate meetings, consultations, or collaborations to gather input or feedback on policies.
• Policy Implementation: Assist in the implementation of policies, which can include developing implementation plans, monitoring progress, and evaluating the impacts of policies.
• Reporting: Prepare reports on policy-related activities, outcomes, or issues for internal use.
• Compliance: Ensure policies and procedures align with relevant laws, regulations, and industry standards.
• Governance: Ensure all policy documentation is accurately maintained in the policy register supporting transparency, accuracy and accountability.

Selection Criteria

• Demonstrated experience in a policy, project or senior administrative role.
• Clear and articulate written and verbal communication skills.
• Proven ability to collaborate and work across teams to build strong stakeholder relationships.
• Superior organisational skills and exceptional attention to detail with the ability to prioritise and pro-actively balance competing tasks and tight deadlines.
• Demonstrated ability to work either independently or as a member of a team and exercise initiative and agility in the workplace.
• Ability to format and produce professionally stylised documentation in compliance with organisational guidelines.
• Possession of smart mobile phone for systems access.
• National Police Clearance issued within the last 3 months (to be provided upon employment).

Position description for this role is available upon request from [email protected] using the subject line: Policy Coordinator enquiry via EthicalJobs.

Please note: Only shortlisted applicants will be contacted for an interview.

Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time. Applications must include a covering letter addressing the selection criteria, Curriculum Vitae and contact details of two professional referees. Applications can be submitted online via the "Apply Now" button.

Carers WA is a Carer Friendly Accredited organisation and supports a zero harm workplace culture to all internal and external stakeholders.

To learn more about working with Carers WA, we encourage you to visit our website www.carerswa.asn.au