• Lead and drive our single giving portfolio
• Hybrid, full-time position
• Join a leading NFP tackling poverty & building a better future for all

About Caritas Australia

We are Compassion in Action. At Caritas Australia, we have a vision to end poverty, promote justice and uphold dignity for all. We partner with the most vulnerable communities to help them build better outcomes by improving access to sustainable livelihoods, clean water, sanitation and education.

Why work for Caritas Australia?

You will join a team of like-minded individuals who are passionate about tackling poverty and injustice. As part of the Caritas Australia team, you will also benefit from:

• Advance your career within the International Aid & Development sector with a focus on professional development and on the job learning opportunities

• Hybrid working arrangements, to support your work/life balance

• Generous leave benefits including wellbeing, birthday, and 14 weeks of gender-neutral parental leave

• Not-for-Profit salary packaging offered (reducing your taxable income and potentially increasing your take home pay)

What does the role involve?

Reporting to the Individual Giving Associate Director, you will have the exciting opportunity to lead appeals and activations that inspire and empower supporters to make a difference! You will be responsible for managing and inspiring a motivated Single Giving team.

Key responsibilities will include (but not limited to):

• Develop and implement direct marketing strategies to achieve single income targets, driving supporter acquisition, activation, renewal, and retention to maximise lifetime value

• Manage stewardship of mid-level donors, bequests, and Workplace Giving supporters

• Oversee the delivery of Single Giving donation campaigns, managing internal and external stakeholders across initiatives like Matched Giving, Publications, and Swaps & Co-ops

• Utilise data-driven insights for campaign decision-making, including segmentation, donor research, and performance analysis, to optimise strategies and improve return on investment from single giving activities

• Manage budgets and forecasts, ensuring effective resource stewardship and alignment with Caritas Australia’s goals across acquisition, retention, and renewal

This role is based in our Mascot office and will work a hybrid model, including two days in the office per week.

Who are we looking for?

For this role, we are seeking a passionate and dynamic individual, who is committed to making a difference in the world. The successful candidate will have a mix of the following qualifications, skills and experience:    

• Relevant qualifications and experience in Direct Marketing, with a proven track record of developing and executing successful campaigns, including appeals and retention activities

• Strong project management skills, with the ability to handle multiple initiatives, meet tight deadlines, and maintain a high level of attention to detail under pressure

• Exceptional communication and relationship management skills

• Experience leading and managing a team

• Proficiency in data analysis and CRM tools

We encourage you to apply even if you don’t meet all the listed qualifications. We value diverse experiences, and we believe in potential. If you’re passionate about this role and believe you can make a valuable contribution, we’d love to hear from you!

For any further questions or enquiries, please contact the recruitment team at [email protected], using the subject line: Single Giving Manager enquiry via EthicalJobs, or call (02) 7208 7847 Otherwise, please submit you cover letter and CV through the relevant links.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments or accommodation during the application or interview process, please contact us.

Our commitment to safeguarding – Caritas Australia recognises the personal dignity and rights of all people, especially children and vulnerable adults. As part of your employment, you will be required to undergo relevant background checks (Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Code of Conduct including Professional Behaviour Standards for the Protection of Children and Vulnerable Adults.  

Our commitment to diversity - Caritas Australia encourages and supports an inclusive and diverse workforce. We consider applications regardless of race, sex, gender, age and disability. Aboriginal and Torres Strait Islander peoples, members of minority groups, non-binary people, and people with disabilities are encouraged to apply.

Our commitment to safety and wellbeing - Depending on your role, Caritas Australia may require you to undertake health checks or receive vaccinations to ensure your safety and wellbeing at work.