Are you looking for a rewarding, fun, and balanced lifestyle with a company that truly cares?

Casa Services is Central Australia’s highest quality Disability provider with a 45-year history of supporting people with disabilities in Alice Springs. Casa is seeking an NDIS Manager! If you enjoy a dynamic and challenging work environment, this could be the position for you.

About the Role

The NDIS Manager at Casa plays a crucial role in leading our Client Services department, ensuring the delivery of high-quality NDIS services aligned with organisational goals and client-centered principles. Reporting to the Chief Operating Officer, this role involves strategic leadership to optimise service delivery, foster innovation in client support strategies, and maintain compliance with NDIS standards and regulatory requirements.

This position is full-time and is an excellent opportunity for anyone wanting to work in a dynamic and growing organisation.

How can I tell if this is for me?

If this sounds like you, then please apply:

• Relevant tertiary qualification in Social Work, Disability Studies, Psychology, Health Services Management, Business Administration, or a related field
• Proven experience (5+ years) in a managerial or leadership role within the disability services sector, specifically with NDIS service delivery
• Demonstrated experience in leading teams and managing client-facing operations, preferably in a non-profit or community services environment
• Comprehensive understanding of the NDIS framework, regulations, and operational requirements
• Strong leadership abilities with a track record of effectively managing and motivating teams
• Financial literacy and experience in budget management and financial reporting
• High-level problem-solving skills and thinking agility to adapt to changing environments and client needs
• Excellent communication skills, including the ability to engage with stakeholders at various levels and communicate complex information clearly
• Valid Driver’s License, NDIS Worker Screening Clearance, and Current National Police Clearance

Why Join Us?

Our benefits include:

• Working with great people! Our employees and participants are top-notch. We are a caring and fun-loving organisation that puts people first.
• Base Salary Range from $120,000 - $140,000, plus salary sacrifice and superannuation
• 5 Weeks annual leave + 17.5% leave loading
• Alice Springs is a great place to live with an outstanding work-life balance!

How to Apply

Please submit a current resume and cover letter address the following questions:

• Describe your understanding of the NDIS Price Guide and how you would apply this knowledge to ensure compliance and optimised service delivery at Casa.
• Explain the challenges associated with managing staff rostering complexities, particularly when considering client ratios within the NDIS framework, and how you would address these challenges.
• What are the most important indicators that demonstrate the NDIS practice standard outcome for ensuring clients access supports that are free from violence, abuse, neglect, exploitation, or discrimination? How would you instantiate these indicators at Casa?

Please ensure your cover letter clearly addresses each of the above questions, providing detailed and thoughtful responses. Applications that do not include a resume and a cover letter addressing these questions will not be considered.

Agencies: Casa appreciates your interest, but we are confident we can find a great candidate without external assistance.
At Casa Services, we pride ourselves on having a flexible and inclusive work environment. If you require any specific supports or adjustments throughout the recruitment process and beyond, please tell us, and we will be happy to assist.

Casa is a provider of disability services. Successful applicants will be required to undertake an NDIS Workers Screening Check and a Police check prior to any appointment. It is out internal requirement that all staff must be vaccinated against COVID-19. In applying for a position with us, you will be required to provide evidence of your COVID-19 vaccination status.

Casa encourages applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal & Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.