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Executive Director - Northern Territory Services

CASPA Services Ltd


We are seeking a self-driven and highly competent Executive Director to lead and influence CASPA towards favourable growth, and to design and direct strategies that support and enhance our organisational operations.

The Executive Director for Northern Territory (EDNT) is responsible for overseeing leadership and performance of all therapeutic programs in the NT, including Intensive Therapeutic Residential Care, Transition to Independent Living, Family Supports and other programs that CASPA tenders to deliver in the NT as it expands with the focus on therapeutic service provision and quality service in line with the recommendations of the Royal Commission.

The EDNT also has responsibility for organisational governance issues, with the CEO, COO, CFO and Board, including the shared responsibility to effectively grow CASPA to ensure its financial strength and operational efficiency in the NT. As an expanding area of service there are expectations for new services to be rolled out and for this role to oversee them. Involvement in tendering and grant submissions are inclusions in this role. CASPA has a tender writer that works closely and extensively with the Executive.

The ideal candidate must possess a strong entrepreneurial drive, outstanding communication skills, strong leadership qualities, and good planning and organisational skills. This exceptional Executive Director should streamline our organisational operations, effectively and efficiently direct operational budgets, improve revenue, direct our business strategy, and enhance relations with the media, internal stakeholders, staff, and surrounding communities.​

To be considered for this role, you will need relevant qualifications, a significant record of success in a comparable position and the proven ability to drive strategic initiatives that translate into practical plans for business growth. Your presentation, communicative abilities, and skill as a negotiator and influencer will all be taken into account.​


CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities.

Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 600+ employees working in communities across NSW, Queensland, and the Northern Territory.

We want to employ people who reflect the diversity of our young people to ensure we can support each individuals need and wants. We value equal employment opportunity and encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.


  • Residential Operations - Manage in collaboration with the Executive team of CASPA, programs in the NT being Residential Care, SIL, Family Support Services and others as we expand
  • Manage Residential Caseworkers, Human Resources and Maintenance staff in the NT
  • Ensure thorough management and oversight of the Residential Casework team, Residential Operations Managers and Human Resources Coordinator and H4H Maintenance team in the NT
  • Leadership Conduct - As a member of the CASPA’s Executive Team, inspire others by adhering to the CASPA Code of Conduct and CASPA Leadership Statement as the benchmark of expected behaviours in pursuing with integrity and respect a collaborative and safe work environment
  • People Management - Ensure support and development opportunities are provided to staff to improve key performance in their roles in accordance with CASPA policy, procedures, and systems; provide personal growth opportunities and coaching whilst maintaining regular high-quality reflective supervision. Ensure an organisational structure that supports the Strategic Plan, and that policies and systems are in place to monitor staff performance. Create and implement strategies for people development to ensure succession planning for key positions
  • Implement policies and systems to improve quality - Manage risk and ensure compliance with legislative, regulatory, funding body and policy requirements including work health and safety, and safety of the vulnerable people we support, and the staffing range associated. Ensure that the CEO is appropriately informed of significant risks and management responses
  • Stakeholder Collaboration - Management of fee for service growth, development, partnership and planning including working collaboratively with government and non-government agencies to seek new opportunities for partnerships and operational growth
  • Performance & Financial Sustainability – Participation in the processes to apply for grants and tenders for future growth of CASPA, whilst maintaining management and oversight of the budget requirements for the operational departments, ensuring timely reporting to the CFO and CEO
  • Ensure Key Performance Indicators are developed for corporate departments - in order to achieve strategic objectives and monitor organisational performance. Report results and progress to the CEO and initiate remedial action where shortfalls are identified. Support the CFO with developing budgets that align with strategic requirements and maintain expenditure within allocated budgets. Ensure assets and resources are managed efficiently
  • Program Efficiency - Work with the Executive Team to develop and implement appropriate systems for effective service delivery and risk management strategies
  • Administration - Provide monthly report for the Board of Governance and participate in the decision making for operational matters and the future development of the organisation
  • WHS, EEO, Cultural Awareness – Promote a safe workplace with a commitment to inclusive, fair and equal practices based on a respect and understanding with clients, colleagues, customers and stakeholders

If you are looking to join a committed team making a powerful difference in the lives of children and young people, we would love to hear from you. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.


  • Relevant Bachelor or Higher Qualification with a minimum of 5 years’ experience in a similar role or extensive experience and other related qualifications in a Social Work, Social Science, Welfare or similar with high level management experience
  • Experience managing budgets over $5million
  • Demonstrated commercial and business skills in the management of a crisis driven business, analysing risk, and demonstrated knowledge of applicable legislations, standards, and compliance
  • Ability to provide effective leadership and management at an Executive level and ensure external Stakeholder engagement and relationships are managed
  • Excellent interpersonal, public speaking skills, communication, and negotiation skills with the ability to develop stakeholder relationships
  • Desired - Experience in Community Services, Charitable and / or Not-for-Profit Sector with an understanding of therapeutic, evidence-based models
  • Desired - Understand Northern Territory legislation regarding out of home care and the protection of vulnerable peoples
  • Desired - Experience overseeing accreditation standards
  • Desired - Return to Work and investigations experience.

Working with Children and Criminal History Checks are requirements for all child related employment at CASPA.


  • Executive payment terms out of Award
  • CASPA actively supports staff to have a healthy work life balance
  • Free gym membership to support your wellbeing as well as a fully established team of therapists and clinicians for your personal wellbeing support
  • Access to internal and external training opportunities and workplace mentoring
  • Great professional development opportunities for those who want career progression
  • An Employee Assistance Program, a free and confidential counselling service through Benestar
  • As a not-for-profit organisation, our employees are able to take advantage of salary packaging to receive up to $15,900 of their salary tax-free, as well as additional meal and entertainment benefits
  • Growing organisation with great career opportunities.

How to Apply

Please submit your application via the CASPA Careers page by clicking "Apply Now".

Applications will be assessed as received. A comprehensive induction and Therapeutic Crisis Intervention training will be provided upon commencement.

To ensure that your application is reviewed, include a current Resume, together with a Cover Letter that outlines your suitability to work with our organisation and specifically addresses your extensive experience in a high-level role. ​

For further information please visit CASPA's Careers page at https://caspacareers.connxcareers.com

A position description is attached.

How to apply

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