Job Summary
- $78,969 inclusive of super and attractive salary packaging options
- Applications close:
- Job posted on: 24th Jan 2024
- Brisbane & Gold Coast > CBD & Inner Suburbs Brisbane
Caxton Legal Centre represents the interests of people who are disadvantaged or low-income earners when they come into contact with the Law. Caxton is seeking expressions of interest for the role of Client Services Officer.
The Client Services Team is small team of dedicated people putting the client at the centre of every interaction. The Client Services Officer is a customer facing role, providing high quality, professional first point of contact with clients. Predominantly phone based, the role is responsible for accurately assessing (against an eligibility criteria) and identifying each client’s social and legal services needs to understand whether Caxton can assist or if a referral to an alternate provider would be more suitable.
Caxton Legal Centre has played a central part in Queensland’s legal landscape over the past 40 years, leading the state’s first Stolen Wages case, successfully representing well over 100 victims of the 2011 floods, and paving the way for multidisciplinary service delivery to people experiencing elder abuse.
We are an engaged, passionate and talented group of lawyers, social workers and administrative staff with whom you are encouraged to collaborate with and learn from in order to meet our client’s needs.
Our full-time staff enjoy a 35 hour working week paid at the full-time Award rate, with time off in lieu if additional approved hours are worked.
Paid Christmas leave is provided during the office shut-down period to New Years in addition to four weeks paid annual leave.
Caxton is currently experiencing significant growth and change across many of its programs; these roles represent investments into the future of our service delivery and capabilities across South-East Queensland.
Please apply by providing a 1-2 page cover letter addressing the key accountabilities and your CV, for the attention of Jodie Niland, Manager - Client and Community Pathways.
A closing date has not been listed as we will be contacting suitable candidates for interview as applications are received.
A position description is attached below.