• Job Reference No V0445

As the Program Lead - NDIS Support Coordination, you will drive the vision and strategy of our Support Coordination team, ensuring the delivery of exceptional, client-centred services that empower individuals to achieve their goals under the NDIS framework. This dynamic leadership role combines operational oversight, program development, and team management, positioning you as a key leader within Better Health Network.

You will lead a dedicated team of Support Coordinators, fostering a positive and high-performing culture while maintaining a focus on quality, compliance, and innovative service delivery. With a blend of strategic thinking and hands-on management, you will support the achievement of client outcomes, program growth, and adherence to industry best practices. Your ability to engage stakeholders, monitor program performance, and champion continuous improvement will play a vital role in enhancing the lives of clients, their families, and the broader community.

Why Join Us?

• Make a Difference: Lead a team delivering life-changing NDIS Support Coordination services.
• Inclusive Culture: Work with a progressive organisation that celebrates diversity, including LGBTI+ communities.
• Professional Growth: Thrive in a role that offers challenges, collaboration, and opportunities to innovate.
• Work-Life Balance: Enjoy flexible working arrangements in a supportive and dynamic environment.

Your Role

As Program Lead – NDIS Support Coordination, you will:

• Inspire Excellence: Lead and mentor a high-performing team of NDIS Support Coordinators to deliver exceptional outcomes for clients.
• Drive Strategy: Collaborate with the Program Manager to implement strategic initiatives and optimise service delivery.
• Empower Clients: Oversee support coordination services, ensuring clients achieve their goals and maximise their NDIS plans.
• Foster Relationships: Build and maintain strong partnerships with clients, carers, stakeholders, and industry bodies.
• Champion Growth: Identify and implement opportunities for program development and expansion.

About You

• You’re a natural leader with a passion for making a tangible impact in the disability sector. You have:
• Relevant tertiary qualifications in health (e.g., Social Work, Psychology, Occupational Therapy) and/or significant leadership experience.
• Expertise in the NDIS framework, disability services, and client-centred care.
• Proven ability to manage multidisciplinary teams, drive program outcomes, and foster a positive team culture.
• Strong interpersonal and communication skills, with a knack for building relationships and inspiring others.
• A commitment to equity, inclusion, and the Social Model of Health.

What We Offer

• Competitive Salary: Attractive remuneration under Level 6 classification.
• Diverse Work Environment: Be part of a team that values respect, accountability, collaboration, and courage.
• Ongoing Development: Access professional training and development opportunities.
• Supportive Leadership: Work alongside a passionate and experienced leadership team.

How to Apply

Ready to lead a team that makes a difference? Apply now to be part of an organisation that changes lives every day.

Closing Date: As advertised – Due to Christmas shut down period.

For further information or a confidential discussion, contact Kimberley Brown Manager Child, Adult and Families Services at [email protected] using the subject line: Program Lead, NDIS Support Coordination enquiry via EthicalJobs.

Better Health Network is committed to safeguarding children and promoting a safe and inclusive environment for all. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from diverse cultural and gender identities.

About Better Health Network (BHN)

Better Health Network is a trailblazer in community health, delivering impactful healthcare, disability, and social support services to empower individuals and communities. With over 800 dedicated professionals across 22 locations, we strive to enhance health and wellbeing at every life stage.

As a proudly inclusive organisation, we champion diversity, equity, and innovation, creating an environment where everyone thrives.

Join Us. Lead Change. Empower Lives.

A position description is attached.