Job Summary
- Applications close:
- Job posted on: 17th Apr 2024
- Sydney > Woolloomooloo
Cancer Council NSW is Australia's leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia.
Together, we will work towards our goal of a cancer-free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.
The Marketing & Fundraising Division is responsible for income generation through the channels of Campaigns, Direct Marketing, Gifts in Wills, Partnerships and Major Gifts and is undertaking an ambitious 5-year growth plan. At the heart of the plan, is a project to develop a supporter-centric strategy that better understands our supporters, improves the experiences they receive, and increases their lifetime value.
Driving the implementation of our Supporter First Strategy, this role sits in the new Supporter Experience & Care Team which is responsible for leading a supporter-centric and holistic approach to the supporter lifecycle and experience of CCNSW. By developing a high competence in CCNSW's new Marketing Automation Platform, this role will be one of a team of Marketo experts working to optimise the supporter experience and engagement across all marketing channels to maximise the lifetime value of our supporters.
The Supporter Experience Specialist will plan, co-design, build, deliver, and optimise CCNSW multi-channel marketing programs across supporter life-cycle journeys, and fundraising product communications to continuously improve supporter experience and engagement to increase lifetime value. This highly collaborative role drives marketing and communication transformation through pioneering supporter centricity and seeks to deliver the best experience possible for all CCNSW supporters.
Essential:
Desirable:
CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.
If you require any adjustments to submit your application, please get in touch with us at [email protected] using the subject line: Supporter Experience Specialist enquiry via EthicalJobs.
Apply online by clicking 'Apply Now' then click on the role title and submit your cover letter and resume.
Please note, the health and safety of our people is a priority for us, our employees and volunteers are strongly recommended to be up to date with their COVID vaccination.