About Us

For over 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.
Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research to support prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.
Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

About the role

The Advisor 13 11 20 is responsible for responding to the needs of clients accessing Cancer Council Queensland’s 13 11 20 service, a telephone and e-support service. You will provide information, emotional and practical support and referral to relevant internal support programs and linkages to external support agencies for people impacted by cancer.

This role is a permanent part time position, 7.5-hour day, 7 days (52.5 hours) per fortnight.

About you

To be successful in this role you will have experience working within an oncology care setting, high level interpersonal communication skills and a broad understanding of the impact of diagnosis and treatment of cancer on people, their families, friends and the wider community.

Qualifications, Experience, Knowledge and Skills

• Tertiary qualifications in nursing or allied health
• Australian Health Practitioner Regulation Agency (AHPRA) registration or membership of respective professional body.
• Demonstrated clinical experience in oncology.
• Demonstrated high level communication skills, including the ability to engage clients from diverse backgrounds in a range of cancer-related issues and concerns.
• Experience in client/patient assessment with the ability to provide immediate support and appropriate referral in relation to client need.
• An understanding of the impact of diagnosis and treatment of cancer on people, their families and friends.
• Proven ability to organise, manage and prioritise multiple tasks.
• Capability to develop expert risk assessment skills.
• Demonstrated experience in the application and use of Microsoft office suite.
• Current Queensland driver license is recommended
• Post graduate qualifications in oncology, and demonstrated experience in the application and use of customer relationship management system (CRM) are desirable, but not essential.

Benefits

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

• Flexible work arrangements (Flexible Work Hours and Work from Home options).
• ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
• Recognition and Rewards Program
• Professional Development Allowance
• Corporate social events
• Team events, employee connectivity and Healthy Workplace Activities
• Cancer Council Retail shop discount

How to apply

Applications, including a current resume and cover letter, are required and should be addressed to:

People and Culture Team

Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

• Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
• Current Resume – Your resume should include your contact details, work experience, educational background and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

In line with our value of being inclusive, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised, Cancer Council Queensland will need to collect personal information from candidates during recruitment and onboarding processes. Therefore, in submitting an application for this role, you are acknowledging that you have read, understood and agree to the terms and conditions in our Privacy Collection Statement:

www.cancerqld.blob.core.windows.net/content/docs/EmployeePrivacyCollectionStatement.pdf.