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Support Officer - Transport Services

Cancer Council Queensland

About Us

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to reduce the burden of cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence. Cancer Council Queensland employees and volunteers support the cancer community with integrity, agility and a deep sense of belonging. We are committed to working towards our vision for a cancer-free future.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

About the role

As the Transport Services Support Officer, you will work to support the daily, efficient operations of CCQ’s volunteer delivered Transport Services across Queensland.

In this role you will be the first point of contact for Transport Services and work in assisting a team of Accommodation and Transport Coordinators with various aspects of operations including, referrals, bookings, daily scheduling, volunteer rosters and service coverage.

This role is an essential part of supporting the overall delivery of CCQ’s Transport Services, ensuring that cancer patients are supported with their transport needs and requests.

This role is Permanent, Full-time (37.5 hours per week).

About you

To be successful in this role, you must have experience in service delivery, particularly with scheduling, bookings and rostering. You will be able to adapt a person-centred approach to service delivery, with exceptional attention to detail and a high level of time management and organisational skills. You will also have well-developed interpersonal and communication skills and be able to interact effectively with a diverse range of stakeholders. Previous experience handling confidential information and working with volunteers is highly desirable.

Qualifications, Experience, Knowledge and Skills

Essential Skills:

  • Experience working in a service delivery area
  • Experience with scheduling bookings and rostering
  • Well-developed interpersonal and communication skills with the ability to liaise effectively with people from all levels of the community
  • Ability to work independently and as a member of a team. with a high level of time management and organisational skills
  • Demonstrated ability to prioritise multiple tasks and be flexible
  • Excellent attention to detail
  • Advanced computer skills and experience using Microsoft Office suite and booking systems
  • Current Queensland Open C Class Drivers’ Licence

Desirable Skills:

  • Experience in handling confidential information
  • An understanding of the impact that diagnosis and treatment of cancer has on individuals, their partners and families
  • Experience working with volunteers

Benefits

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

  • Flexible work arrangements considered (Flexible Work Hours and hybrid Work from Home options may be considered for some roles)
  • ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year.
  • Annual Leave Loading– 17.50%
  • Recognition and Rewards Program
  • Professional Development Allowance
  • Corporate social events (such as bring your dog to work day)
  • Team events, employee connectivity and Healthy Workplace Activities
  • Cancer Council Retail shop discount

Meet Our People

https://cancerqld.org.au/careers/meet-our-people/cancer-support-information/ 

How to apply

Click Apply Now to apply. Applications, including a current resume and cover letter, are required and should be addressed to.

People (Employment) Team

Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

  • Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
  • Current Resume – Your resume should include your contact details, work experience, educational background and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

In line with our value of belonging and focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised CCQ has mandated COVID-19 Vaccinations from the 15th of December 2021 for all CCQ employees as per the ‘Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction’, issued by Queensland’s Chief Health Officer. To be considered for this role, you will need to provide visual evidence in the interview process, which shows you are fully vaccinated for COVID-19.

How to apply

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