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Case Worker - Rent Relief

Centrecare

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism

  • Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with just over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Role

As a Case Worker in the Rent Relief program, you will play a crucial role in supporting individuals and families to maintain secure housing. Working within Centrecare's guidelines and quality assurance requirements, you will advocate on behalf of clients, liaise with various agencies, and assist clients in navigating the complexities of the sustaining their tenancy.

  • Complete quality intake, screening, assessment, brief informal counselling and referral to appropriate support services to people who have experienced or are at risk of homelessness.
  • To complete holistic assessments to consider client eligibility for the Rent Relief Scheme, and to complete related brokerage applications as required. To identify suitable cases for ongoing case management support
  • To drive, support and work within Centrecare’s Therapeutic Framework to ensure consistency in program design, program application (integrity), service delivery, and outcome measurement and opportunities for client feedback.
  • To provide support to people who may be experiencing rental stress. This will include effectively linking clients with mainstream services to address a range of issues including employment, health, financial management and social integration to achieve long term, secure, stable housing.
  • Advocate on behalf of clients with Private Real Estate Agencies, Private Landlords, Emergency Relief Agencies, Centrelink, and other tenancy-related support agencies.

Selection Criteria

  • Recognised tertiary level qualifications in Social Work, Community Development, Social Sciences or related disciplines.
  • Relevant experience in the areas of outreach, homelessness, individual/family support and/or case management.
  • Well-developed communication skills, written and verbal.
  • Computer literacy skills and the ability to collect statistical data related to service delivery.
  • Ability to work with a broad cross section of people to include business, other community-based agencies, private real estate agents, government and different socio-economic groups.
  • An understanding of strength-based approaches to client services.
  • Ability to work within a team.
  • Possession of a current ‘C’ (previously ‘A’) class driver’s licence.
  • National Police Clearance and Working with Children Card

Benefits

  • Comprehensive training and development to encourage staff growth and development.
  • Four weeks Annual Leave inclusive of a 17.5% leave loading
  • 5 days of additional paid leave
  • Twelve weeks paid Maternity Leave
  • Access to corporate health cover provided for by Bupa and Medibank
  • Study Leave of five hours per week after two years of service
  • Insurance cover to and from work
  • Employee Assistance Program

How to Apply

Click 'Apply Now' and you will be directed to our online job board to view further details on the vacancy description and complete your application by the closing date.

Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.

Should you have any queries, please contact Human Resources on (08) 9288 2244.

A position description is attached.

At Centrecare:

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

www.centrecare.com.au 

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