About the centre:

The Craig Family Centre is a community-based organisation that provides services to support individuals and families within the local community. 

The Centre offers a broad range of programs including Occasional childcare, 3 year old kindergarten and 4 year old kindergarten, playgroups, community programs and leisure activities. Membership is open to people of all ages, abilities, backgrounds and cultural groups.

The Craig Family Centre is an incorporated association managed by an elected Committee of Management. As part of its incorporation process, the Centre identified the need to achieve very high professional standards and aims to achieve these through the delivery of safe, well planned and stimulating programs that respond positively to the individuals and families who use them.

The position parameters

Reporting to the Executive Director, the Administration Officer is responsible for general Centre administration, reception, Children Services enrolments, Neighbourhood House enrolments, assisting members access services at the centre and as a general support for the Executive Director and staff. 

This position is responsible for managing the Children’s services enrolment and waiting list process as well as assisting families access Child Care Subsidy or other financial support mechanisms. It is anticipated that all community engagement will be carried out in a professional manner and that a positive and professional image of the Centre is projected.

The Administration Officer will assist with the preparation of program material, communication of information, will handle public enquiries, manage centre room hire, and support the general day-to-day administration functions as required for both Children’s Services and Neighbourhood House. 

This position is accountable to the Committee of Management via the Executive Director of the Craig Family Centre. The position will be expected to liaise, build relationships and establish networks with staff, community groups, City of Boroondara staff, local community agencies, Centre members and the general community. 

Qualifications and experience

• Hold a Certificate III or above in Children’s Services
• Hold a current ACECQA compliant First Aid Certificate, including Resuscitation, Asthma Management, and Anaphylaxis
• Knowledge of the following systems, Qikkids, MYOB, KIMS, CANVA
  • Current Working with Children Check.
  • Current child protection training and knowledge.
  • Current Victorian driver’s license
• Extensive experience in the administration of records, financial accounts, and administrative procedures.
• Experience in bookkeeping, administrative work, knowledge of office procedures, filing, and record management.

Hours negotiable up to 32 hours per week, negotiable to have school holidays off

Paid under the Neighbourhood House collective agreement.

A position description is attached.