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Communications and Administration Officer

Challenge DV

Are you a Communications specialist with 3 or more years experience in administration and event management? Are you passionate about making a difference? Then, come and join us!

About us

Challenge DV is a non-profit company whose vision is a world without domestic and family violence. Our purpose is to engage businesses and workplaces to address the issues of domestic violence; build communities that are more informed about domestic violence; and facilitate business-community partnerships that increase resources addressing domestic violence.

In this role you will support the communications and marketing team as part of a national prevention organisation.

Responsibilities include:

Communications and Marketing Support and Coordination

  • Strategic Planning Implementation: Assist in implementation of marketing strategies aligned with company objectives as outlined in the strategic plan
  • Campaign Coordination: Assist the Marketing Manager in the coordination and execution of marketing campaigns by scheduling activities, liaising with vendors, and ensuring timely delivery of materials
  • Content Management: Manage inventory and distribution of marketing materials, including digital content, eNewsletters, print collateral, and promotional items to various stakeholders and channels
  • Database Maintenance: Maintain marketing databases, ensuring accuracy and completeness of customer information, contact lists, and campaign data for effective targeting and segmentation
  • Administrative Support: Provide administrative support to the marketing team, including scheduling meetings, preparing agendas, taking minutes, and handling correspondence to facilitate smooth operations
  • Event Coordination: Assist in planning and coordinating fundraising events, and promotional activities by arranging logistics, coordinating schedules, and providing on-site support as needed
  • Reporting and Analysis: Compile and organize marketing data, such as campaign performance metrics, market research findings, and competitor analysis, to support decision-making and strategic planning efforts

Event Co-ordination

Event Planning and Management

  • Liaise with stakeholders to oversee the logistics, setup, and requirements with venue management
  • Liaise with sponsors to fulfil sponsorship requirements and provide necessary assistance
  • Oversee the ordering and distribution of event merchandise
  • Coordinate event day activities with the team to ensure smooth operations
  • Manage staff roles, volunteers, and vendors during the event
  • Organising vendors as required

Registration and Attendee Management

  • Manage event registration processes, including ticket sales and attendee tracking, addressing any related inquiries or issues
  • Provide customer service to event participants throughout the event duration
    Fundraising and Platform Management
  • Manage fundraising platforms including websites

Post-Event Activities

  • Assist with the creation and analysis of event surveys as needed
  • Prepare post-event reports as required
  • Liaise with Government House to organize the post-event Thank You reception

Other Support

  • Moderate sessions as required to support Workplace Programs team

Required Qualifications, Skills and Experience

  • Minimum bachelor’s degree in marketing or related field and three years’ experience in administration and event management
  • Demonstrated ability to multi-task, adhere to deadlines and facilitate delivery of tasks by others
  • High level of communication and interpersonal abilities
  • Demonstrated planning and organisational skills
  • Experience in project management
  • Experience using digital tools, such as Canva, Salesforce, Mailchimp
  • Experienced in CRM system for data input, Salesforce an advantage
  • Proficient in Microsoft Office Suite

A position description is attached.

How to apply

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