Position funding provided by the Department of Child Safety, Seniors and Disability Services and managed by the Charleville Neighbourhood Centre.

• Charleville, Western Queensland
• Young people 12 - 21yrs
• Permanent part-time 20hrs per week
• Pay Point – SCHADS Award, ranging from level 3 based on qualifications and experience.
• $38 844 per annum + superannuation and leave loading

The Charleville Neighbourhood Centre is seeking a part-time Youth Support Service Worker to join our team.

The successful candidate must have excellent communication and organisational skills providing case management and case work, guidance and support to Charleville youth aged between 12 – 21 years.

About the role:

Our Youth Support Worker will provide access and case management support to young people aged 12-21 who are at risk of disconnecting from their family or community.

The service will facilitate the delivery of effective and coordinated support to Young People. The intensity and duration of support provided will be determined by the needs of the young person.

Working from a strengths-based framework to improve the safety and wellbeing and improve outcomes for young people in the community including;

• Assistance to access the range of supports which may be available, enabling young people to make informed decisions.
• Support to young people, including practical assistance and case management of a collaborative response supported by other agencies to meet the needs of young people.
• Reducing harm - including substance abuse, risk taking, self-harm/injury and suicide.
• Participate in education, training and/or employment and other activities within their community.
• Supporting and strengthening connection with family, culture and community.
• Access opportunities that increase young people’s ability to attain personal and aspirational goals.

• Be inclusive and supportive of all young people, including Aboriginal and Torres Strait Islander people, those from culturally diverse backgrounds, those experiencing discrimination on the basis of their sexuality, disability or mental health, those experiencing disadvantage or barriers to participation, and young people involved with the criminal justice system.

Skills, competencies and attributes required – Selection Criteria

The successful applicant must have:

• Excellent interpersonal and communication skills, particularly the ability to connect with young people aged 12 - 21 years
• An excellent level of written, oral and computer skills including the use of the Microsoft Office Suite.
• Organisational and time management skills are essential.
• Experience in the areas of – client support and public liaison, working with other services to meet client needs.
• Possession of a current “C” class driver’s licence
• Possession of a “Positive Notice” Blue Card, and consent to having a National Police Criminal check.
• Current First Aid and CPR certificate or attend first training when available.
• Personal character strengths of honesty, respect, integrity and fairness with the ability to work cooperatively in a team, showing initiative and ability to also work independently.
• Willingness to participate in networks and partnerships with other agencies and Government departments across the geographical area.
• The ability to ensure effective and positive working relationships are developed and maintained within the Charleville Neighbourhood Centre and external stakeholders.
• The ability to keep current, accurate records in accordance with the organisation’s policies.
• The ability to collect and maintain accurate and up to date data entry, information, records, reporting and files of contact with clients and external services that is in accordance with the requirements of the Youth Support Service.
• An understanding of working cross culturally, and child protection reporting requirements.

What you will bring to the role:

• A passion and genuine desire to make a difference in the lives of Young People.
• Proven ability to build and maintain relationships with a variety of stakeholders.
• The ability to identify and embed solutions.
• Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
• Effective time management and organisational skills.
• Ability to quickly build rapport and with a diverse range of people.

• It is imperative that the successful applicant have exceptional communication skills and the ability and willingness to work in a team environment with a client centred focus.

What are the benefits of working for the Charleville Neighbourhood Centre?

• We offer attractive salary sacrifice to all part-time and full-time employees.
• We offer the opportunity to work within a well-respected community organisation committed to social change.
• Professional development and study are encouraged and supported.
• We offer a professional work environment filled with passionate, diverse and driven people.

How to apply:

• Provide a current resume, along with
• A two-page response demonstrating your suitability for this role against the ‘skills, competencies and attributes required (selection criteria)’

A full copy of the position description is available on request from [email protected] using the subject line: Youth Support Service Worker - Charleville enquiry via EthicalJobs.

Please note that applications that do not address the selection criteria with a two-page response, or who do not meet the experience requirements will not be considered.

If you feel this opportunity is right for you and you have the appropriate experience and energy required, please apply by submitting your application via email to – [email protected].