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Strategy & Operations Coordinator

CHOICE

CHOICE is Australia's leading consumer advocacy group. Set up by consumers for consumers, our purpose is to work for fair, just and safe markets by producing tools and information that help individual consumers, as well as advocating for and driving changes to markets where consumers are getting a raw deal.

To remain relevant and effective we are vigilant to the ever changing consumer landscape and adapt, change and innovate our products and services to meet the challenge.

To help us stay one step ahead a new opportunity has been created for a junior professional with 1-3 years strategic planning or project management experience to support our strategic and operational planning activities.

About the role

Reporting to the Head of Strategy and supporting the Operations (Strategy, Finance & HR) Team more broadly you will play a crucial role in supporting the development and execution of our organisational strategies. You will assist in the development and administration of operational planning processes, and collaborate with stakeholders to identify, implement, track progress and assess the effectiveness of process improvements and key initiatives.

You will also undertake market research to gather insights that inform strategic decisions, prepare presentations, reports and strategic documents for management and provide administrative support to various operational processes, including meeting logistics and coordination.

  • Assist in the development and execution of strategic plans
  • Support operational processes to enhance efficiency and effectiveness
  • Collaborate with cross-functional teams to drive projects forward
  • Contribute to the continuous improvement of our services and programs

Over time you will form close working relationships with leaders and SMEs and build the skills and knowledge needed to apply frameworks, facilitate workshops and influence management decisions at a strategic as well as operational level.

About you

You want to work in the for purpose sector and you are willing to work from the ground up to build foundational skills needed to kick start your management career.

  • Bachelor of Business, Management (within the last 3 years)
  • Strong interest in strategy, governance & risk management
  • Prior experience in a strategy, operations or project support role
  • Practical experience collaborating in cross functional working groups
  • Excellent communication skills both written and verbal
  • Strong attention to detail and a curious mind
  • Strong analytical skills with some proficiency in data analysis tools

Why Work for CHOICE?

CHOICE helps to improve people's lives every day. Our values are Truth, Help & Impact.

  • Meaningful work in mission-driven team committed to positive change
  • Gain valuable experience in strategic and operational planning
  • Enjoy a supportive and inclusive workplace culture
  • Genuine opportunities for professional growth and development
  • Mentorship from experienced professionals
  • Work-life balance (35 hour working week full time)

CHOICE’s not-for-profit mission is to fight for fair, safe and just markets for Australian consumers. We were established in 1959 and have remained independent and member-funded.

CHOICE is an ethical workplace that talks and walks the organisational values of truth, help and impact. We care about staff engagement, well being and take work-life balance seriously. We believe that a diverse and inclusive workplace creates a positive working environment for all employees and helps us better represent Australian consumers.

Join us in creating positive change!

How to apply

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