As first point of contact for our community, you'll have a great phone manner and be friendly and welcoming to our centre visitors. You'll enjoy connecting our community members with the broad range of Communify's services and you'll also enjoy providing support to our team of staff and volunteers as we work together to support our community and to make a difference.

Hours: Tuesday, Wednesday and Thursday 8:30am to 4:30pm.

About Communify

Communify is committed to supporting people across all life stages and experiences to lead active, healthy and socially connected lives. We provide programs and services in the areas of aged care, children, family & individual support, mental health, disability, housing & homelessness, drug & alcohol recovery, NDIS, neighbourhood centres offering emergency relief, social inclusion activities and groups, food security, multicultural support, community development programs, community gardens and venue hire.

About the role

• Be a welcoming and a friendly first point contact for centre visitors and callers
• Help community members with program information, service navigation, making appointments and arranging connection to Communify's services
• Greet people who arrive for appointments, making them feel welcome and values
• Manage the Admin inbox, responding or re-directing to the right team or service
• Manage venue hire inquiries, assisting with information and bookings
• Manage meeting room and car booking for staff and volunteers
• Provide support to volunteers who work in the centre or who are providing outreach services
• Maintain the reception and kitchen areas as tidy, welcoming and well stocked spaces
• Undertake other general administration support to the broader Communify team

Required skills

• Strong, friendly communication skills and a great phone manner and email style
• ability to manage multiple tasks and work with minimal supervision
• Good computer literacy
• Enjoyment in being part of a team that provides compassionate and respectful service and support to our community's most vulnerable members
• Ability to work alongside and to support our valued volunteers

Additional skills and experience

• Experience working or volunteering in a community support setting
• Certificate III in Business is desirable

Culture

Be part of a dynamic multi-service organisation that values social inclusion and enjoy a culture that promotes professional development

Benefits

• Workplace well-being program where you are always the priority
• Increase your take home pay with salary packaging benefits
• Generous training budget for professional development

A position description is attached.