Join Our Team as a Financial Counsellor - Sydney / Hybrid / Full-time 

We encourage people from Aboriginal and/or Torres Strait Islander backgrounds to apply! 

About Mob Strong Debt Help 

Since 2018, Financial Rights has been proudly operating Mob Strong Debt Help (“Mob Strong”). Mob Strong is a free nationwide legal advice and financial counselling program for Aboriginal and Torres Strait Islander people. We specialise in helping individuals manage debts from consumer loans (such as credit cards, pay day loans and car loans), banking, debt recovery and insurance (including car, home, travel, life and funeral) in a culturally safe manner. Our advocacy work aims to reform laws, systems and practices to promote financial well-being within the community. 

About Financial Rights Legal Centre 

Financial Rights Legal Centre (Financial Rights) is a community based legal centre in Surry Hills specialising in financial services, particularly credit, banking, insurance and debt. 

The role 

We are seeking an enthusiastic Financial Counsellor for a full time 18-month contract with potential to renew. Experience and commitment to consumer rights essential. In this role you will provide crucial information, financial counselling and referrals via the centre’s intake channels, advocating for consumers’ financial rights. The intake channels include the Mob Strong Debt Help and the Caseworker line. 

For further details on the role please see the job description, attached.

What’s in it for you?

Be part of an organisation making a real difference in consumers lives.  As a trusted voice in financial services, you will play a pivotal role in shaping laws and protecting consumers. Enjoy a vibrant and supportive work environment with a passionate team.   

Rewards and Benefits 

• Join a highly engaged team 
• $85,000-$93,000 plus 12% superannuation + Salary Sacrifice (up to $15,900  for tax free benefits) 
• 4 weeks annual leave plus 7 days additional gifted leave 
• Flexible working: Work life balance is important to us; 7 hour work days and a hybrid working model
• We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about social justice; and 
• Employee Assistance Program, a free and confidential counselling service. 

The Ideal Candidate

We are seeking a Financial Counsellor who embodies our values and is poised to drive our mission forward. The ideal candidate will: 

• Demonstrated work experience that demonstrates an understanding of relevant issues and protocols associated with First Nations cultures and communities and the proven ability to communicate appropriately and effectively with First Nations peoples, community councils, and key services on the ground in communities
• Possess or be working towards accreditation as a financial counsellor with the Financial Counselling Association of NSW (FCAN)
• Demonstrate a proven track record of providing financial counselling services
• Exhibit a demonstrated ability to provide non-judgemental, quality service delivery to disadvantaged clients and clients from diverse backgrounds
• Showcase a strong passion for social justice coupled with an aptitude for advocacy and awareness of client’s social context
• Display excellent oral and written communication skills
• Comfortable with learning new technology and experience with using a Client Management system and Microsoft products such as Word and Excel
• Adhere to current NSW public health orders and requirements with COVID vaccination
• Willingness to complete working with children checks and working with vulnerable people check if required

Ready to Make an Impact? Apply Now!  

If you are passionate about social justice and ready to contribute to our cause, we want to hear from you. Click apply now and upload your resume and cover letter outlining your suitability to the role.

If you have any questions, please email [email protected], using the subject line: Mob Strong Financial Counsellor enquiry via EthicalJobs.

Applications close: No Deadline - please apply as soon as possible.