At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.

Join us and make a positive difference to the lives of people with disabilities, and to grow your career as part of our alliance of great minds. Our shared values are Passionate, Respectful, Ethical, Curious and Courageous.

About the role

The receptionist will be the face of CPA Kingswood and be an attentive, adaptive person with excellent communication and organisational skills. The role will include managing all reception duties, supporting the therapy and Client Services team, as well as contributing to the day-to-day planning and running of the site.

This is a permanent full time position, Monday to Friday. You will sit at Reception and be the welcoming face of our CPA Kingswood site, strong relationship building skills will be essential for this role.

About The Team

The Kingswood team is made up of 17 staff including Occupational Therapists, Speech Pathologists and Physiotherapists as well as a dedicated client engagement team and Manager.

Kingswood is a highly innovative, experienced, supportive, and social team who provides intervention in our numerous therapy rooms, as well as operating an organisation funded baby clinic to support children under 2 at risk of Cerebral Palsy. The team are supported to develop, facilitate and engage in intensives, groups, and programs that support client and therapist interest and need.

Working for CPA offers you exceptional remuneration & benefits:

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• Flexible ways of working - compressed hours, working from home options, flexibility surrounding hours
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 2 additional leave days each year
• $100 per year well-being allowance that you can use to enhance your wellbeing (e.g. purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA

Responsibilities of the role (not limited to):

• Managing incoming calls
• Central reception duties
• Scheduling of appointments
• General administration
• Database management

About you:

• A good understanding and commitment to the rights of people with a disability
• Outstanding customer service skills
• The ability to work independently and as part of a team
• Ability to prioritise work and meet deadlines
• A flexible and collaborative approach to work

Important information:

At CPA the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a low level of physical functionality with some inherent requirements.

Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfil the inherent requirements of this role. CPA is committed to supporting an inclusive work environment and engaging workers with diverse lived experience. We will happily consider and accommodate reasonable adjustments that may be required to support candidates throughout the recruitment process, and to be successful and safe employees of CPA.

Cerebral Palsy Alliance is committed to the safety and wellbeing of our clients and staff. As such all employees at CPA must be triple vaccinated against COVID-19, prior to their start date. Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.

CPA is a smoke free workplace including in, on and around CPA sites and vehicles.

How to Apply

Please click Apply Now to complete your application.