• Administration Officer - Ongoing Position
• Are you a driven administrator with a customer service focus?

Want to make an impact supporting Public Sector workers?

The Public Service Association (PSA) is the principal trade union representing Public Sector workers in South Australia, and is dedicated to pursuing the interests of its members through strong, effective leadership and community advocacy.

About the role:

• We are seeking an energetic Administration Officer to join the collaborative Membership Team of the PSA. This crucial role supporting our members involves all aspects of membership administration including data entry and records management, financial administration and extensive customer service supporting PSA members with online, phone and face-to-face queries.
• This is a full-time ongoing position based in the Adelaide CBD.
• Commencement salary will be negotiated with the successful applicant.
• A job and person specification is available on request.

About you:

• Customer service focused with a passion for service excellence
• Ability to handle incoming calls and emails from internal and external contacts
• Experience in administration and customer service
• Eagerness to learn and embrace new challenges
• Solutions focused
• Strong attention to detail
• Data entry skills with a focus on accuracy
• Intermediate IT skills
• Ability to assist with the membership mailbox management
• Articulate with strong oral and written communication skills
• Sound time management skills with the ability to plan and organise tasks, procedures and workflows
• Innovative, positive and flexible team player
• Current SA driver's licence is desirable

Culture and Benefits of working at the PSA:

• Access to membership benefits including discounts, and Journey Accident insurance
• Inclusive employer, embracing diversity and union values
• Conditions aligned with SA Public Sector
• Energetic, highly skilled team, committed to social justice and supporting our members in the public sector
• Ongoing professional development opportunities

If this role sounds like you and you’re ready to work in a role where you make an impact – Apply Now.

For a copy of the job and person specification please email [email protected] using the subject line: Administration Officer enquiry via EthicalJobs.