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Industrial Officer - Members' Rights Hotline

Public Service Association of SA
  • Ongoing Position

The Public Service Association (PSA) is the principal trade union representing Public Sector workers in South Australia, and is dedicated to pursuing the interests of its members through strong, effective leadership and community advocacy.

We are seeking an Industrial Officer to join the Members’ Rights Hotline team within the Industrial Team of the PSA. The successful candidate will work in the team which is the first point of contact for members seeking industrial assistance; which has responsibility for the initial assessment and triage of industrial issues; and which provides immediate information, advice, support and assistance to members.

The role requires industrial knowledge and nous, an ability to identify key issues, and a strong desire to assist members with their industrial entitlements.

Experience working in industrial relations in a union environment will be highly regarded.

This is a full-time ongoing position based in the Adelaide CBD, however the PSA is willing to consider part-time options.

Commencement salary will be negotiated with the successful applicant.

What we are looking for:

  • A member-focussed people person with a commitment to union values
  • Passion for supporting members access their employment rights
  • Capacity to identify issues quickly – while maintaining attention to detail
  • A knowledge and understanding of the SA industrial relations and public sector environment, or a demonstrated capacity to acquire that knowledge quickly
  • Excellent oral and written communication skills
  • A positive and flexible team player

For a copy of the job and person specification please email enquiries@psaofsa.asn.au, using the subject line: Industrial Officer - Members’ Rights Hotline enquiry via EthicalJobs.

For further information about this position please contact Acting PSA Team Leader, Industrial, Sara – sara@psaofsa.asn.au

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