About the organisation

The Dandenong & District Aborigines Co-operative Ltd (DDACL) is an Aboriginal Community Controlled Organisation which is governed by a community elected Board of Directors. It is committed to the provision of a high-quality range of services which foster and support positive and fulfilling lifestyles for individuals and families within our community. These services are delivered in a professional and efficient manner and in keeping with our culture, traditions, and heritage.

DDACL is a family friendly, flexible, supportive workplace that supports staff and encourages training and development. This position provides a great opportunity to work with the Aboriginal community in southern metropolitan Melbourne.

We are seeking an Administration Officer on a part-time basis reporting to the Manager Aged Care and Disability.

KEY DUTIES AND RESPONSIBILITIES

• In collaboration with Manager Aged Care and Disability, facilitate and deliver a range of services to the standard outlined in the Aged and Disability Act and CHSP / HACC PYP guidelines.
• In collaboration with Manager Aged Care and Disability actively promote the Aged and Disability program within the Aboriginal community ensuring that all eligible community members have access to the Aged and Disability services provided by the Co-operative.
• To provide mentorship to other Aged and Disability Care team members by ensuring work activities are supervised in a timely and effective manner and ensuring that their day to day needs are met.
• Ensuring that Aged and Disability Service Guidelines, Policies and Standards are adhered to and that any new procedures are adopted and understood by the Aged and Disability Care team.
• To track the performance of the Aged and Disability program meets the agreed targets and outputs set by the Department of Health by keeping accurate and up-to-date client statistical records about services being provided.
• To provide on site assessments including planning service provision.
• To provide support to Aboriginal community members and their carers who are receiving assistance through the Aged and Disability Care program.
• To complete daily service delivery data and statistics as required.
• To function as a team member in close liaison with other DDACL staff and to ensure that appropriate client referrals are made, as necessary, to those staff and other Aged Care providers in the region.
• To assist in maintaining links with other Aboriginal and mainstream community health care services, including Aged Care Assessment Teams (RAS) .
• To be familiar with the latest trends in Aboriginal health care and to obtain/disseminate information about health programs and standards.
• To attend and participate in general staff and Aged care & disability planning meetings and to participate in ongoing training.
• To actively promote the philosophy and need for Aboriginal specific social & community service and health services and other programs.
• To act at all times in a professional manner in accordance with the policies and practices of the Co-operative and to ensure the utmost confidentiality and privacy of medical information at all times.
• Understand and participate in the Quality Management System, Risk Management System and Compliance Systems as part of the organisations Quality and Safety Framework.
• All other duties as directed within the scope of the employee’s skill level and training.

KEY SELECTION CRITERIA

Essential Qualifications:

• A Certificate IV in Aged Care, Leisure and Health.
• A current unrestricted Victorian Driver’s License.
• Valid Working with Children's Check.
• Access to My Gov portal and Mac (My Aged Care)
• Understanding the NDIS referral process

Essential Criteria:

• A thorough understanding of the Aged and Disability Program (CHSP / HACC-PYP ) including guidelines, policies and Quality standards and assessment procedures.

  Broader understanding of new changes to the new Aged care Act and changes anticipated by 01/07/2025

• Proficient computer skills are necessary in Microsoft Office suite – Word, Excel, Outlook, Community Care based programmes and , LogiQc.
• Demonstrated experience in supervising and training staff.
• Planning skills, including the ability to assess programs and give relevant feedback to the Manager Aged Care and Disability Services.
• Experience in the Aged and Disability Assessment Process and the coordination of social support groups. (Access to MAC (My Aged Care).
• Highly developed interpersonal skills, high standards of personal integrity and excellent time management skills, including the ability to develop staff rosters and maintenance schedules.
• Good written and verbal communication skills, including the ability to maintain appropriate records and manage time effectively and efficiently.
• A demonstrated ability to work effectively as part of a small team.
• A good understanding of Aboriginal health issues in Dandenong and its districts including the Mornington Peninsula area, and knowledge of the services available to the community within our catchment.

Other desirable skills, knowledge and experience:

• Experience and training working in a similar role.
• A First Aid and CPR Certificate valid for the past six months and any other relevant instructional health training.

Knowledge and skills

Personal Attributes:

• Commitment: To the organisation’s goals and objectives and ability to take direction from management. Commitment to child centred practice, family strengthening and empowerment and the ability to work in partnership with families to meet agreed goals that facilitate safe and nurturing environments for children and young people.
• Empathy and Cultural Awareness: Communicates well, diplomatic, empathetic, caring and relates to and sees issues from the perspective of people from the local Aboriginal & Torres Strait Islander community.
• Teamwork: Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others’ ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within a group. Focuses on the pursuit of best practice in service delivery. Able to develop strong working relationships with staff and external contacts.
• Resilience: Perseveres to achieve goals, copes effectively with setbacks and disappointments; remains calm and in control under pressure; accepts feedback.
• Reliable and Punctual: A high level of punctuality and reliability is required.

Other Relevant Criteria:

• Completion of a satisfactory background and police check.
• Possession of or a preparedness to obtain a “Working with Children Check” card.
• A current unrestricted Victorian Driver’s licence.
• Proof of full vaccination status.

Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply.

If working for an Aboriginal not for profit organisation where you can make a real difference to the community and working with a supportive experienced team who are purpose driven and focused on continuous improvement sounds appealing, apply now!

DDACL is committed to building a culture that values diversity and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities, especially those from Aboriginal and Torres Strait Islander backgrounds.