• Operations Manager Aged Care
• Duration: Full time, 12 month contract
• Base Salary: $117,226 to $121,517 per annum (Admin 7.3 to 7.4)
• Darwin's only Aboriginal community-controlled health service
• 6 weeks annual leave + 5 paid days during Christmas shutdown
• Ongoing opportunity with career growth pathways

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

About the role

The position is responsible for all operational elements involved in the delivery of efficient, effective, and culturally responsive home care support services to DDHS clients and Elders of the Greater Darwin community.

Responsibilities:

• Establishment and implementation of operational policies and procedures

• Implementation and monitoring of client contracting and assessment processes.

• Development and implementation of required software and systems processes /tools

• Ensure effective client care management including detailed contracted care plans, with effective implementation, relationship management, costing and review processes.

• Ensure all efficient and timely delivery of all contracted/agreed services and activities based on clients individual assessed needs.

• Maintaining service quality and compliance in accordance with the Aged Care Standards and contractual obligations.

To be successful you will need:

Essential

• Experience in senior management of multidisciplinary team's minimum of 3 years
• Demonstrated knowledge of Aged Care & Community care services and issues facing these organisations and demonstrated experience in policy and practice as it relates to Aboriginal and Torres Strait Islander aged and community care service.
• Ability to think entrepreneurially, strategically, and creatively.
• Demonstrated ability to analyse complex material, summarise key issues and develop innovative and creative solutions.
• Demonstrated experience in networking and liaising with relevant Australian and State Governments, private sector organisations and non-Government organisations.
• Highly developed interpersonal skills including written and verbal communication skills with an ability to handle sensitive matters and maintain confidentiality.
• Ability to work independently with strong organisational skills and demonstrated ability to plan, manage and prioritise tasks to deliver outcomes within tight timelines.
• Demonstrated high level computer skills, including experience using My Aged Care, Microsoft Word, Outlook, and Excel as well as the ability to use clinical practice software.
• Knowledge of the social determinants of health (environment, economic and social inequalities) that have a profound impact on the health and well-being of Aboriginal and Torres Strait Islander people.

Desirable

• Qualification or working towards a qualification in Aged Care or relevant health discipline.
• Experience and competency in working with Communicare.
• Experience working in an Aboriginal Community Controlled Health Service, Aged Care Services, or similar complex environment such as service industry or public administration.

What we offer:

• 6 weeks annual leave per annum
• 5 days paid leave during end of year shutdown period (on top of annual leave).
• Salary packaging of up to $15,990 per annum.

For further information please contact Ollie Sutherland (Senior Manager - Aged Care) 08 8942 5400 or [email protected], using the subject line: Operations Manager Aged Care enquiry via EthicalJobs.

Employment with DDHS is subject to a police check, a current NT working with children's card, CPR certificate, and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.