4C Recruitment Solutions's logo

Supporter Relations & Donor Care Coordinator

4C Recruitment Solutions
  • International Aid Agency
  • 3 day week – flexible on days
  • Sydney CBD – vibrant office location
  • Looking to transition your skills to the for-purpose sector?

This global international aid organisation, campaigns and raises funds for women’s rights and injustices across 70 countries. Empowering women living in vulnerable communities, you will play a key role in supporting the smooth running of the fundraising department. From day to day processing and reporting of donations, direct mail and pledges.

Responsibilities:

  • Day to Day donation processing and reporting
  • Be the main point of contact for supporters and donors
  • Handle enquiries in a professional manner over the phone delivering exceptional client service
  • Ensure supporter records are maintained and current
  • Process receipts for appeals including personalised receipts
  • Process monthly regular gifts through credit card, direct debits
  • Ensure donor database is maintained and files are correct
  • Make recommendations for continued improvement to processes

Key Criteria:

  • Exceptional client services and communication skills
  • CRM experience – Raiser’s Edge and NXT highly regarded
  • Excellent organisation and time management skills
  • A self-starter, demonstrates initiative and proactive
  • Accurate data entry and excellent attention to detail
  • Able to work autonomously as well as support a dynamic fundraising team and department
  • Flexible, willing to undertake additional responsibilities when required

Great cause! 3 day week – you choose! An extra week of leave per annum! Competitive remuneration + salary packaging. Great Sydney CBD location.

4C Recruitment Solutions's logo
Apply now

Email me more jobs like this.

Daily