• Duration: Part time or Full time available (0.6FTE/1.0FTE, negotiable), with contract ending 30th June 2025
• First Nations People, LGBTIQA+ people, people with disability, people of colour, public housing residents or people with a lived experience are encouraged to apply
• DS is committed to child safety and strictly adheres to the Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of our clients is our core focus. All staff must undergo thorough recruitment process including screening and providing evidence of current Working With Children Check and National Police Check.

About Drummond Street Services

Drummond Street Services (DS) is a not-for-profit, non-denominational agency that has over 130 years in the development and delivery of innovative services that strengthen families and communities with a strong focus on evidence-based/informed practice and across the prevention, early intervention, treatment and recovery spectrum of universal and targeted support.

Your role as Family Intake Worker

Drummond Street Services is seeking a Family Intake Worker to join their Family Intake Team on a part-time or full-time contract basis (3-5 days per week) until the end of June 2025.

• The Family Intake Worker provides high quality Intake screening, program matching for all individuals and families, and referrals as part of Drummond Street’s centralised Family Intake Program.
• he role will be based in Carlton
• Reporting to the Intake Manager, the role will see you collaborate with a passionate team to ensure delivery of high quality, client led Intake services that contribute to the success of all Drummond Streets’ programs.

About you

Drummond Street Services is welcoming applications from creative and compassionate individuals who are looking to become part of a team committed to social justice for LGBTIQA+, people with disability, First Nations People and Culturally Diverse Communities. You will be driven to promote positive change and always provide the highest level of service. 

The following will be essential in these positions:

• Social Work or Psychology or similar undergraduate degree
• Demonstrated experience of working with families with complex needs such as family violence, drug and alcohol and mental health issues
• Experience working within the mental health service system and knowledge of mental health issues, impacts and navigation of the service system
• Demonstrated capacity to work as part of a team and contribute actively to the viability and functions of a busy community services organisation
• Demonstrated capacity to provide telephone and online video-based counselling; and
• A genuine interest and commitment to working from a social justice framework in response to intersectional experiences, including cultural diversity, First Nations People, LGBTIQA+people, and people with disability.

Application process

• All applications will be directed to our careers portal – Family Intake Worker
• All applicants must provide a resume and a cover letter that addresses all the following questions for their application to be considered. Applicants should try to keep their responses to not more than about 250 words per question:
  • Elaborate on your experience providing health and wellbeing screening and risk assessment.
  • Describe your experience in providing services through mediums including phone, live video and face to face.
  • Outline your experience in working with individuals, couples and families with complex needs such as family violence, drug and alcohol, suicide ideation and mental health issues.
  • What does a social justice approach mean to you?

For further information contact Catherine Wilson, Acting Intake Manager on 03 9663 6733 or [email protected] using the subject line: Family Intake Worker enquiry via EthicalJobs.

Suitable applicants that apply before the closing date will be offered an interview.

A position description is attached.