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Social Work Practitioner - LGBTIQA+ SETS Program

Drummond Street Services
  • Part time position, 0.8FTE
  • First Nations People, LGBTIQA+ people, people with disability, people of colour, public housing residents and people with refugee lived experience are encouraged to apply
  • DS is committed to child safety and strictly adheres to the Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of our clients is our core focus. All staff must undergo thorough recruitment process including screening and providing evidence of current Working With Children Check and National Police Check.

About the role

Working in partnership with Many Coloured Sky and Queerspace Drummond Street, this role will provide support and oversight to the team in the newly established LGBTIQA+ Refugee Welcome Hub.

Through the LGBTIQA+ Refugee Welcome Hub, eligible folk in Victoria will be supported with an individualised settlement plan, affirming sexual and gender diversity and recognising the impact of homophobic and transphobic discrimination on wellbeing, family and community relationships and access to services and opportunities.

Working as part of a small and dynamic team, the successful applicant will provide guidance and comprehensive settlement case work and service navigation with an intersectional focus, linking to statewide service networks with shared understanding of LGBTIQA+ refugee needs and facilitating connection to peer support and opportunities for leadership, participation and skills development within our queer refugee, lived experience led programs.

This project is in partnership with Drummond Street Services Queerspace, who will provide professional supervision and training.  The role reports to Many Coloured Sky’s Executive Director with support for the Queerspace General Manager.

About Many Coloured Sky

Many Coloured Sky, the Queer Development Agency, works with vulnerable, intersectional LGBTIQA+ communities in Australia, Africa and the Asia Pacific, including a Victoria-wide, peer-led network of 400 LGBTIQA+ refugees/ asylum seekers. This program offers one-to-one and group peer support and navigation, multi-session programs addressing mental health, service referrals and material support.

Our work is to resource and build capacity in vulnerable and intersectional LGBTIQA+ communities, enabling lived-experience leadership and contributing to the vision of our partner communities.

In our small team, everyone has a role to play in advancing our vision and mission and creating a work environment that is productive, nurturing and cooperative.

Your responsibilities

  • Provide queer sensitive and affirmative case management services to LGBTIQA+ refugees and other eligible people.
  • Conduct assessments of risk and protective factors including comprehensive risk assessments as appropriate.
  • Develop and implement individual case plans in collaboration with the team, client or clients.
  • Provide appropriate referral to both internal and external support services to meet needs identified through the assessment and case planning processes.
  • Develop and facilitate group interventions relating to LGBTIQA+ refugees and other eligible people
  • Proactively build therapeutic relationships through engagement activities with the intention of identifying ‘vulnerable’ and ‘at risk’ LGBTIQA+ refugees and other eligible people to build supportive pathways, positive help-seeking experiences and optimistic and intentional work within risk and protective factors framework to support client’s goals and aspirations.
  • Provide regular written reports to the client’s referrer as required.
  • Utilise appropriate assessment tools and measures, as well as outcomes and evaluation tools
  • Contribute to the achievement of individual, team and organisational program targets and KPI’s as per contractual agreements with funders and those determined by Many Coloured Sky and Queerspace Drummond Street.
  • Contribute to Operational Planning to assist in achieving individual, team and organisational program outcomes, targets and KPIs as per contractual agreements with funders and those determined by Many Coloured Sky and Queerspace Drummond Street.

About you

  • Client centred, including culturally and LGBTIQA+ sensitive
  • Promotes productive, competent work practices
  • Organisational & Quality Focus
  • Creative, flexible and solution focused under pressure
  • High level of self-awareness, professionalism
  • Strong alliance with social justice values
  • Strong communication skills
  • Cultural and diversity humility

Selection Criteria, all the following must be addressed in your application to be considered

  • Qualifications in social work or equivalent.
  • Minimum two years' experience in providing interventions to individuals and groups in the settlement, LGBTIQA+, mental health or related sector
  • Demonstrated experience in team building and delivery of group programs
  • Demonstrated capacity to provide care coordination and case management
  • Demonstrated ability to provide counselling and therapeutic interventions with positive client outcomes
  • A commitment to and experience in working with people from LGBTIQA+ and refugee communities
  • Demonstrated understanding of the needs, issues and sensitivities of people from diverse backgrounds including LGBTIQA+ and culturally and linguistically diverse people and communities
  • Demonstrated experience of working with people with complex needs such as family violence, drug and alcohol and mental health issues
  • Demonstrated capacity to work within integrated, collaborative and systemic approaches
  • Demonstrated organisational skills including the ability to meet deadlines and prioritise work tasks
  • Demonstrated capacity to work creatively, show initiative, contribute ideas and be active in a team environment

Application process

  • All applications will be directed to our careers portal – Click the "Apply Now" button.
  • All applicants must include a resume and with a cover letter addressing all the key selection criteria for the position

Please contact Ian Seal, 0400 121 907 or [email protected] using the subject line: Social Work Practitioner - LGBTIQA+ SETS Program enquiry via EthicalJobs to discuss your application.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Drummond Street Services's logo
Apply now

Applications for this role will take you to the employer's site.

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