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Team Leader - Family Services Inner City

Drummond Street Services

As the Team Leader you will have leadership responsibilities for program teams across several sites.

  • Full time/Part time position, negotiable (0.8EFT - 1FTE)
  • First Nations People, LGBTIQA+ people, people with disability, people of colour, public housing residents or people with a lived experience are encouraged to apply
  • DS is committed to child safety and strictly adheres to the Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of our clients is our core focus. All staff must undergo thorough recruitment process including screening and providing evidence of current Working With Children Check and National Police Check.

Your Role

Drummond Street Services deliver early intervention case work, counselling and group support to individuals, families and communities, using a developmental and whole of family, family life course approach. Our services are open to all children, young people and families but assertively engage those experiencing marginalisation and/or discrimination, including First Nations, public housing residents, people of colour, LGBTIQA+, people with disability, trauma survivors, women (including those justice involved) and children. We target risk and protective factors for wellbeing, including family violence and mental health, in domains of individuals, families, community and society. Responding to vulnerability inherent in key transitions (pregnancy of second, third or more children, infancy, childhood, adolescence - and adverse life events), we provide interventions focused on children and young people across the spectrum of promotion, prevention – universal and selective, early intervention, treatment and recovery interventions. 

As the Team Leader you will have leadership responsibilities for program teams across several sites in the development and delivery of service responses for individuals, families and communities residing in a particular place or geographical region. You will ensure our integrated service response remains unique and innovative, that our programs are co-designed, respond to local families and are planned and delivered in collaboration with the range of Drummond Street Services delivered at the place. Your leadership responsibilities involve building partnerships, providing supervision, stakeholder management, leadership and management to plan, deliver, promote, evaluate our co-design strategies, engagement programs, case work, counselling and group supports.

Your Responsibilities

  • Lead regular Practice Collaboration Meetings attended by the range of program staff to strengthen the management of risk and safety and ensure focus on health and wellbeing through targeting of protective factors. Meeting outcomes include:
  • Provide quality clinical supervision.
  • Support practitioners with day-to-day high risk assessment and management, monitoring the Incident Reporting system – Tickit.
  • Work with the General Managers, Program Managers and DS Centre for Family Research and Evaluation to develop evidence-informed planning and decision-making to guide service and program planning.
  • Contribute to tender development.
  • Oversee contract and performance management and reporting of targets and deliverables in the local catchment.
  • Support Working Groups and Committees.
  • Participate in organisation-wide leadership meetings, collaborative planning activities and quality assurance activities. 

Essential Criteria

  • Tertiary qualification in Social Work, Family Therapy or Psychology and further training in relation to families work.
  • A minimum of five years’ experience in the family services and/or mental health sectors
  • Demonstrated experience and training in supervising and developing multidisciplinary staff, including staff with lived experience.
  • Demonstrated experience with co-design and co-production approaches to service delivery.
  • Demonstrated knowledge and application of a range of therapeutic approaches for individuals, couples, families and specifically children and young people.
  • Demonstrated experience with providing counselling and case work that supports children and families using an intersectional lens i.e. multiple and complex needs such as mental health, family violence and substance abuse issues.
  • Demonstrated high level written, oral and interpersonal communication skills.
  • Demonstrated experience working with groups experiencing marginalisation and/or discrimination, including First Nations, public housing residents, people of colour, LGBTIQA+, people with disability, trauma survivors, women (including those justice involved) and children.
  • Ability to handle pressured situations with resourcefulness, adaptability, and creative thinking

Please review the position description which outlines the full list of responsibilities and key selection criteria

Application process

  • All applications will be directed to our careers portal – Click "Apply Now"
  • All applicants must include a resume and with a cover letter addressing all the key selection criteria for the position

Please contact Amuna Abdella on 03 9663 6733 or [email protected] using the subject line: Team Leader - Family Services Inner City enquiry via EthicalJobs to discuss your application.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Drummond Street Services's logo
Apply now

Applications for this role will take you to the employer's site.

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