• Full-time (negotiable – 0.8 FTE minimum), 12 month contract
• Based at our Boronia office, with hybrid working conditions on offer
• $43.27 - $47.33 p/Hr + Super + Salary Packaging benefits of up to $18,550

Are you passionate about making a positive impact on the lives of individuals with disabilities? EACH is seeking a dedicated Support Coordinator to provide professional, timely, and tailored services to our diverse range of customers. Your role will involve empowering customers, families, and carers to make informed decisions, ensuring they receive the care and support they need to thrive.

As NDIS Support Coordinator, your role will involve:

• Assisting NDIS participants with complex needs to initiate and coordinate their NDIS plan, negotiate appropriate support and services and develop their skills and confidence to manage their plan independently.
• Working with potential customers and new customers to act as the key liaison point for all related services chosen by the individual.
• Working alongside and connecting with community support and mainstream services, including Mental Health and Disability-related services and hospitals.
• Ensuring all services are booked and rostered for customers in a timely way.

Your day will include actively managing a client caseload, attending meetings (office-based, community-based, and home visits), administrative tasks associated with coordinating services and report writing.

To view a copy of the full Position Description, click here or find attached.

About you

To succeed in this role, you will have:

• A relevant diploma or higher tertiary qualifications in a health or human service-related discipline and/or equivalent.
• Demonstrated experience in community participation and service coordination that has improved the lives of people with a disability.
• A strong understanding of managing services within a NDIS plan.
• Demonstrated experience working in clinical, educational or community-based disability, mental health or early childhood intervention services or related fields.
• Experience in dual-disability and/or Lived experience with a disability or experience caring for someone with a disability will be highly regarded.

Knowledge of the NDIS system and processes, excellent verbal and written communication skills, teamwork, high-level organisational skills and a demonstrated ability to utilise person-centred practices will assist you to excel in this role.

What’s in it for you?

At EACH you'll be supported to be your best. We offer a range of employee benefits including:

• Hybrid work arrangements that flex to you, to allow for a positive work-life balance.
• Competitive remuneration and conditions including generous leave options.
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year.
• $2,650 additional tax-free money towards meals and entertainment.
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning.
• Well-resourced working facilities and on-site parking.
• Support through a comprehensive Employee Assistance Program.
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

Additional information

EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

For any queries, please contact Manal Kid - Support Coordination Team Leader, at [email protected] using the subject line: NDIS Support Coordinator enquiry via EthicalJobs.

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

Next Steps in the Hiring Process

Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

A position description is attached.