• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $115,000+ per annum + Super + Salary Packaging benefits of up to $18,550

About the program

EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role

As Operations Manager, you will play a pivotal role in overseeing the provision of services at our hubs and managing the collaborative care journey within the MHAODSP service. You will lead the seamless integration of referral systems from Head to Health, ensuring compliance with contract, model, and fidelity requirements across all service streams. Your leadership will be instrumental in maintaining high standards of service quality, fostering an integrated approach to care, and driving operational excellence within the consortium.

Key Deliverables:

• Provide ultimate oversight and leadership for each hub, ensuring consistent practices and integrated service structures
• Work closely with managers to foster a cohesive approach to service delivery and innovation
• Oversee governance structures, manage budgets, and ensure financial sustainability
• Provide regular, accurate reporting to inform strategic decision-making and showcase program impact
• Support the professional growth and development of staff, fostering a culture of continuous improvement
• Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective solutions

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected] using the subject line: Operations Manager enquiry via EthicalJobs.

What’s in it for you?

At EACH you'll be supported to be your best. We offer a range of employee benefits including:

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you

You’re a dynamic leader with a Bachelor’s degree in health management, business, or a related field, complemented by at least five years of experience in mental health or alcohol and other drugs leadership roles. Your background includes successfully managing multiple locations and teams, demonstrating strong leadership and support capabilities.

You possess deep knowledge of the mental health and AoD sectors, policies, procedures, and regulations, coupled with a commitment to delivering person-centred care that respects diverse backgrounds and life experiences. Your commitment to cultural safety, trauma-informed care, and person-centred approaches underscores your dedication to inclusive, effective service delivery.

Join us at EACH

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Next steps

This is an exciting opportunity to join EACH through its next phase of change and growth. Upon application, please upload your resume and a brief cover letter addressing your suitability for the role.

Please note that applications will be reviewed as they are received.

Next Steps in the Hiring Process

Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

A position description is attached.