EACH is proud to be the Lead Agency of the Better Connect program (Mental Health, Alcohol and Other Drugs, and Suicide Prevention), a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).

• NEW & exciting opportunity to be part of our MH, AOD & SP service in Queensland! 
• 1 x full-time (or negotiable) ongoing position based out of Emerald / Gayiri region.  
• $49 - $51ph + Super + Not-for-Profit Salary Packaging up to $18,550  

Job Description

The Stepped Care Coordinator is a pivotal role which has never been done before!

You will play a key role in the delivery of a new collaborative community mental health and AOD care model within one of four local hubs. The position has been designed specifically for the hubs and will manage the process of clients coming through the service (you will be the first contact with the client after referral from the Head to Health Phone Line or via other pathways and navigation to the appropriate service).

Responsibilities include:

• Direct client engagement and implementation of brief interventions to support clients throughout their care journey, ensuring smooth transitions between services and aftercare.
• Collaborating with internal and external stakeholders, including partner organisations.
• Assisting clients during their first interaction with hub services to ensure a welcoming and supportive entry.
• Overseeing collaborative care processes, such as care planning, transitions, and team reviews.
• Providing ongoing support for clients transitioning between programs, implementing aftercare models, and promoting sustained recovery.
• Building and maintaining key relationships, service pathways, and agreements with local hub partners, and collaborating with the local lived experience workforce to foster community-based responses.
• Monitoring care model outcomes and demand, coordinating collaborative responses to meet local needs.

To view a copy of the full Position Description, please apply via the "Apply Now" button.

For more information please contact Mark Smalley (Operations Manager) at [email protected] using the subject line: Stepped Care Coordinators - Mental Health, AOD & Suicide Prevention Program - Emerald enquiry via EthicalJobs.

The ideal candidate will have:

• Strong leadership qualities.
• Extensive experience in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
• Experience working independently and with care teams in community-based recovery.
• Strong collaboration skills, with the ability to engage with various services and professionals.
• In-depth knowledge of the mental health sector and community services for complex needs.

Qualifications

Qualifications in psychology, social work, mental health nursing, counselling or a related field.

What’s in it for you? 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience
• Generous not-for-profit salary packaging of up to $15,900 tax-free income per year  and up to $2,650 additional tax-free money to spend towards meals entertainment
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, opportunity to purchase additional leave, and more…

Applications will be reviewed as they are received and interviews may take place during the advertising period.

A position description is attached.