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National Support Program Manager

Eating Disorders Families Australia
  • Highly regarded national organisation
  • Empowering culture with WFH flexibility
  • Seeking a part-time (three days a week) National Support Program Manager to join EDFA’s leadership team
  • $51,000 for 0.6 FTE role plus superannuation and salary packaging

EDFA is the only national organisation focused solely on families and carers of those living with eating disorders. A not-for-profit organisation supported by a high calibre Board, EDFA provides support, education, advocacy, and counselling services to families and carers who are supporting someone with an eating disorder. When you join EDFA, you will receive a competitive rate of pay, not-for-profit salary packaging benefits, and the ability to end each day knowing you have made a difference.

Our fully remote working team is located around Australia. This part-time role (0.6 FTE) can be undertaken from anywhere in Australia and flexible working arrangements are on offer. You'll be supported by an Administration Assistant.

Key responsibilities

  • Ensure Program activities and outcomes are meeting key performance indicators and are aligned with EDFA’s 2024-28 Strategic Plan
  • Strengthen stakeholder relationships by meeting with key eating disorder and carer organisations, clinicians, and other relevant services
  • Manage risk and governance, including continuous updating of the Support Program Risk Management Framework, monthly updates to the EDFA Board, and implementation of projects to reduce EDFA’s risk
  • Work with other EDFA Program Managers to ensure delivery of cohesive and strategically aligned services
  • Manage approximately 25 volunteers, including supervision program for facilitators, and ensuring training manuals reflect current practices
  • Adhere to all EDFA and National Support Program policies and procedures

Skills, qualifications and experiences - Essential

  • Bachelor degree in Mental Health, Public Health, or allied health
  • Demonstrated experience in risk and governance management
  • Knowledge of carer peer support, and ability to implement effective peer support practices to enhance the National Support Program
  • Strong belief that recovery from an eating disorder is possible, and positive, hopeful and non-judgmental approach to eating disorder recovery
  • Experience in working with stakeholders for service delivery
  • Ability to meet deadlines, and submit various types of Program reports
  • Strong attention to detail, ability to utilise data to inform decision-making

Skills, qualifications and experiences – Desired

  • Lived experience of caring for someone with an eating disorder
  • Understanding of the eating disorder sector
  • Experience in managing similar programs in the not-for-profit or for-profit sectors
  • Ability to facilitate evening support groups when required
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