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Program, Events and Volunteer Support Officer - Lancefield

Edgar's Mission

Summary

  • This role is 3 days per week. Some weekend work may be required for events.
  • Hours are 9:00am to 5:00pm, flexibility is required depending on events.
  • Salary based on Level 4 Clerks—Private Sector Award. Weekday rate $29.04 per hour - weekend penalty rates apply.

About Us

Edgar’s Mission is a not-for-profit sanctuary for rescued farmed animals that seeks to create a humane and just world for humans and non-humans. Set on 153 peaceable acres situated just outside of Lancefield, the sanctuary is nestled in the tranquillity of the Macedon Ranges.

For over 20 years, Edgar’s Mission has been rescuing, rehabilitating, and rehoming animals in need, and providing lifelong care to formerly farmed animals. At any one time, we provide a safe haven to between 400 and 500 farmed animals. Through education, outreach, advocacy, community enrichment and sanctuary tours, we encourage people to expand their circle of compassion to include all animals.

Position Purpose

As part of our Community Care Team, this role is responsible for the coordination of Edgar’s Mission community outreach activities and events to raise awareness, advocate for farmed animals, and raise funds for our not for profit sanctuary. Working alongside our Volunteer Coordinator, this role will also assist in providing support to our dedicated volunteers.

Essential Requirements

  • Experience in events project management roles
  • High level organisational and time management skills, and flexibility to manage changing priorities.
  • Introduce and apply innovative ideas to engage and activate our community.
  • Well-developed communication skills that align with Edgar’s Mission, including a pleasant phone and email manner.
  • Strong written skills are a must including good grammar and the ability to personalise messages to address each individual situation.
  • Excellent computer and web based skills including email, calendar and spreadsheet programs.
  • A professional and respectful approach to working as part of a team, and ability to take feedback.

Responsibilities

  • Active participation in the Community Care team and engagement with the sanctuary wide team.
  • Demonstrated actions and behaviours in living the values of Edgar’s Mission.
  • Commitment to learning and understanding all policies and procedures on the sanctuary and proactively committing to the safety of everyone on site - humans and animals through the Be Sanctuary Safe program.
  • Active interest to learn more about our animal residents and the Edgar’s Mission way.

Edgar’s Mission Programs & Events

This includes onsite events at the sanctuary such as Carols by Barnlight, Be Kind to Animals Week, and World Animal Day.

  • Organisation of all elements on the day including permits, catering, marquees, music and AV, parking, portable toilets etc.
  • Coordination and training of staff and volunteers to cover self guided tour stations, parking attendants, and more.
  • Liaison with relevant external parties including guest speakers, caterers, musicians, event rentals, stall holders, prize donors etc to ensure a seamless experience.
  • Coordination of collateral, banners and merchandise, and POS systems.
  • Promotion of the event - supplying timely information to team members to ensure the events are effectively marketed.
  • Booking management, including ticket sales and attendee communications.
  • Setting up and packing down the event.
  • Reporting, including overall feedback from staff and volunteers, merchandise sales and donations, and learnings for the next event.

External Outreach Events

Working as part of a volunteer team, this includes setting up, or coordinating the set up, of Edgar’s Mission presence at local festivals, pet expos, farmers markets and more.

  • Booking and organisation of outreach events.
  • Coordination and training of volunteers to assist with stalls.
  • Set up stall, displaying retail goods, brochures and any other event collateral – collecting items for the event (tables, posters, merchandise)
  • Ensure the stall is well presented and stocked throughout the event
  • Welcome any discussions or questions relevant to the event and the Sanctuary
  • Responding to discussions or questions in a professional, informative way, whilst educating through kindness
  • Cash handling and cash reconciliation from sale of merchandise
  • Reporting on each event, including general feedback and sales.
  • Packing down outreach items and replenishing outreach stocks.
  • Effectively support the success of the stall.

Volunteer Support

  • Assist the Volunteer Coordinator in maintaining a database of volunteers, their attendance and associated information as well responding to all enquiries and queries relating to volunteering at Edgar’s Mission,
  • Assist with the training and engagement of volunteers

Additional

  • Other duties as required, which may include vet runs.

A position description is attached.

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