• Lead a dedicated team at DVNQ, making a real difference in the lives of those affected by domestic and family violence.
• Earn $53.84 - $56.22 per hour, generous leave entitlements, a relocation package, and salary packaging options for enhanced financial wellbeing.
• Be part of a supportive and collaborative work environment that values professional development.

About Domestic Violence North Queensland (DVNQ)

Domestic Violence North Queensland (DVNQ) is dedicated to providing culturally appropriate, respectful, and holistic support to those affected by domestic and family violence (DFV). Founded in 1994, DVNQ operates in the heart of North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

At DVNQ, our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—guide our work with clients, stakeholders, and colleagues alike. Our dedicated team tackles complex issues, driven by a shared commitment to making a positive impact. We pride ourselves on a supportive and inclusive culture, where leadership sets a positive tone, and every team member contributes to our collective success.

About the Opportunity

DVNQ is looking for a full-time Team Leader - Domestic and Family Violence based in Mount Isa, QLD.

The Team Leader will report to the CEO and is responsible for coordinating the delivery of specialist domestic and family violence programs, ensuring high-quality support to clients and leading a dedicated team.

Key Responsibilities:

• Leading a team to provide culturally appropriate and trauma-informed support to clients affected by domestic and family violence
• Coordinating day-to-day operations and ensuring efficient service delivery
• Overseeing staff performance, professional development, and wellbeing initiatives
• Collaborating with leadership to drive continuous improvement and innovative service models
• Providing expert advice on domestic and family violence principles and trauma-informed practices
• Representing the organisation within the community and service networks
• Producing reports and managing case files using relevant databases
• Assisting with government funding applications and reporting requirements
• Engaging with local organisations and stakeholders to foster collaboration and community support
• Ensuring the team adheres to organisational policies and best practices
• Fostering a culture of excellence, advocacy, and integrity across the team
• Leading crisis interventions and safety planning for high-risk clients

About You

To qualify, you will need a tertiary qualification in social work, psychology, social science, or a relevant human services discipline and 3-5 years of experience in the human services sector. A minimum of 12 months experience in a leadership/supervisory role is highly desirable. A deep understanding of First Nations cultures and the impact of intergenerational trauma is also essential.

Additionally, the following skills and background will be highly valued:

• Knowledge of current DFV legislation and best practices
• Ability to communicate complex information sensitively and effectively
• Experience working in a culturally competent manner with First Nations peoples
• Expertise in trauma-informed practices
• Strong crisis intervention and safety planning skills
• Strong decision-making and case-management skills
• High competency with technology and record-keeping systems
• Proficiency in report writing and case management systems
• A current QLD C Class Driver’s License and Working with Children Check (Blue Card) is essential

As our ideal candidate, you will possess demonstrated leadership experience or leadership qualities, along with strong people management and coordination skills. You will have keen attention to detail, especially in policy and procedures. A commitment to advocacy, integrity, and client-centred support is essential, as is the capacity to foster collaboration within teams and across organisations.

About the Benefits

Earn between $53.84 - $56.22 per hour under the SCHADS Award Level 6 classification.

• Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.
• Relocation package of up to $5,000 for the right candidate, helping to ease the transition to Mount Isa.
• Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.
• Optional monthly Rostered Day Off.
• Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.
• Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.
• Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.
• Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.
• A commitment to staff wellbeing is reflected in our supportive work environment.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!