Job Summary
- Applications close:
- Job posted on: 18th Jul 2024
- Sydney > CBD, Inner West & Eastern Suburbs Sydney
EWON is the industry-based Ombudsman scheme which provides all NSW energy and some water customers with independent, free, informal dispute resolution services. We work towards achieving fair and reasonable complaint outcomes for all parties, provide leading customer service and influence energy and water public policy. EWON is not a consumer or industry advocate.
This role primarily involves developing compelling content and resources that highlight EWON’s role in complaints across various platforms such as our website, intranet, social media, reports, and other publications.
Collaboration with EWON’s Communications & Outreach team is essential to ensure that all content aligns with branding guidelines. Additionally, responsibilities include creating and managing our newsletter, conducting media monitoring, preparing media releases, and maintaining effective liaison.
The successful candidate will contribute actively to project planning and reporting, ensuring the achievement of targets and fostering a culture of continuous improvement within the team and the organisation.
To find out more about working at EWON and to view the position description, visit our website: www.ewon.com.au
Our People & Culture Team are also available to discuss this opportunity further on 02 8218 5271.
If you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.
Apply via the recruitment portal on our careers page at the Apply Now link with your resume and cover letter addressing why you would like to be part of our team and the top three Key Behavioural Capabilities (as per the linked position description) you think are important for this role and how you have displayed these capabilities in the past.
Please note only shortlisted candidates will be contacted.
Applications for this role will take you to the employer’s site.