• Are you passionate about leveraging data to drive impactful decisions?
• The Energy & Water Ombudsman NSW (EWON) is seeking a skilled Information Security Analyst to join our dynamic Information and Data Management team.
• About Us

EWON is the industry-based Ombudsman scheme providing independent, free, dispute resolution services to NSW energy and water customers. Our mission is to deliver fair outcomes, enhance customer service, and influence public policy. EWON offers a supportive workplace committed to diversity, inclusion, and employee development. You’ll have the opportunity to make a meaningful impact while growing professionally in a dynamic environment.

Role Overview

• Implementing and refining our Information Management, Data Architecture, and Governance Framework.
• Developing and maintaining robust information systems, data warehouses, and Business Intelligence solutions.
• Creating insightful analytical reports and interactive dashboards to support business operations and strategic planning.

Key Responsibilities

• Collaborate with internal stakeholders to define data and information needs.
• Design and maintain semantic data models for efficient report generation and analytics.
• Implement and optimise Data Warehousing solutions and ensure data security and integrity.
• Develop ETL processes and utilise data mining tools to automate data acquisition.
• Create visually compelling dashboards using tools like MS Power BI and develop OLAP cubes.
• Interpret complex data sets using statistical techniques to derive actionable insights.

Key Requirements

• Tertiary qualification in IT, Data Science, Statistics, or related disciplines.
• Proven experience as a BI Developer, Data Engineer, or Data Analyst.
• Strong proficiency in SQL, with experience in Microsoft SQL Server or Azure SQL Database.
• Expertise in creating data models with SQL Server Analysis Services or Azure Analysis Services.
• Proficiency in creating visual reports and dashboards with MS Power BI, utilising DAX queries.
• Familiarity with data orchestration tools such as Azure Data Factory and SSIS.
• Experience with cloud-based data management platforms (Azure preferred).
• Excellent communication skills with the ability to translate technical findings to non-technical stakeholders.

Apply Now

Join EWON’s mission to empower NSW energy and water consumers. Click 'Apply Now' to submit your resume and cover letter outlining your suitability for the role.

EWON is an equal opportunity employer promoting a safe, healthy, harassment-free workplace.

A position description is attached.