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Local Area Coordinator - Mackay / Townsville

Feros Care
  • Have a strong background working in the disability sector?
  • Love admin, KPIs, change and showing off your tech skills?
  • Join us as a LAC on our full time, fixed term contract to June 2022

The role

We are looking for Local Area Coordinators (LACs) to join us in empowering people with disability, their families and carers to build, pursue and fulfil their goals and aspirations while exercising choice and control when engaging with the NDIS.

Opportunities may be available across Mackay and Townsville regions.

This is a full time, fixed term contract to June 2022.

About us

We want our team to be made up of people from all walks of life. Feros Care would not be where we are today without the unique make up of Game Changers, Dream Makers and Vibrant Creators that help us to thrive every day. We actively seek to include, welcome and value the unique contributions of all people. We harness a culture that embraces individual differences in all its glory and values cultural intelligence.

Feros Care is committed to achieving a diverse workforce and encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds and people with disability. If you would like to discuss accessibility requirements and/or adjustments please contact talent@feroscare.com.au using the subject line: Regional Expression of Interest - Local Area Coordinator - Mackay enquiry via EthicalJobs.

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.

What will I be responsible for?

  • Assisting people with disability, families, carers and broader communities to access relevant information about the NDIS and assist with enquiries about the scheme
  • Assisting participants to develop a plan which includes their goals, needs and wishes
  • Guiding and assisting participants to build capacity to undertake self-management
  • Assisting people deemed not eligible for the NDIS scheme, their families, and carers with information linkages and supports to utilise natural supports and connect with their community
  • Build and maintain strong relationships and positive partnerships within the wider community
  • Work collaboratively with local communities to promote a welcoming and inclusive environment for people with disability and promote employment and volunteering opportunities

About you

  • Have relevant work experience, lived experience, or hold a relevant qualification in disability, community services or other health related discipline
  • Adaptable to change and resilient in a fast paced and ever-changing environment
  • Positive and respectful communicator with excellent written and oral communication skills
  • Committed to supporting others and sharing knowledge in a team environment
  • Demonstrated experience or sound understanding of person-centred strengths-based planning and review
  • Demonstrated experience or commitment to working with and delivering high quality services to people with disability, their families, carers and local communities
  • Proven ability to work collaboratively with a wide range of stakeholders to build and strengthen capacity and inclusive community practices
  • Confident and everyday user of technology and the internet
  • Current drivers licence
  • Available to attend initial training and orientation for first 4 weeks of employment

Work perks:

  • Daily travel allowance
  • Technology kits including a laptop and smart phone
  • Salary packaging (up to $15,899 per annum)
  • Discounted access to applicable gym and fitness clubs
  • Access to our Employee Assistance Program
  • Ongoing training and development (face-to-face and online learning)
  • Plus, meaningful experiences through empowering people with disability, their families and carers, and the wider community

The selection process

To find the best possible LACs for our team, we have a thorough recruitment process in which you will need to go through in order to become a successful LAC. The first step is completing an online application. This includes several pre-screening questions. Some questions require detailed responses, explaining your previous experience and skills. These questions are provided below to assist you in preparing your application prior to submission.

  • Tell us about a time when you have worked with a person with disability, their family and carer where you had to think creatively about positive initiatives for the participant or client.
  • Tell us how you have used strengths-based planning principals to build a plan and coordinate services for a participant or client.
  • Please provide an example of when you have worked with a community to successfully build capacity and awareness of a program or initiative.

When successful, you will be required to undertake a national police check and NDIA security check, provide evidence of your right to work in Australia, and provide or apply for applicable clearances which may include a Working with Children Check and NDIS Worker Screening Check.

When will I be contacted?

Please note, this is an ongoing expression of interest for Local Area Coordinators in our services regions: Mackay, Townsville, ACT, Northern Adelaide and Barossa regions. Based on the volume of applications, there may be a delay in us getting in touch with you. If you are deemed suitable one of our Recruitment Advisors will be in touch to discuss your application further.

To apply online, please click Apply Now. Alternatively, for a confidential discussion, please call 07 5669 0559 (please choose option 3 to get through to recruitment), quoting Ref No. 937927.

Position Description - Local Area Coordinator

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