Family Life - Transforming lives for stronger communities

• Work locally in the Bayside Area and make a difference within our Community
• Enjoy flexible work options and a great team culture
• Full-time, Fixed-term opportunity, 38 hours per week (1.0 FTE)
• Level 6 SCHADS Award $106,387.84 FTE + Generous Salary Packaging + Super

Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people-focused culture.

The Opportunity

The Specialist Family Violence Case Manager is a Full Time, Fixed Term Contract role based at Frankston, Dandenong and Sandringham - Bunurong Land and Wurundjeri Land and provides case management for Adults Using Family Violence (AUFV) that supports the AUFV to take responsibility for and stop their use of violence, aims to increase the safety of victim-survivors and keep the AUFV in view of services and relevant authorities.

Case Management provides an average of 20 hours of support per client and involves providing a timely individualised and tailored case management response by coordinating access to specialist services, supporting the AUFV's engagement with programs that aim to stop family violence and addresses barriers to engaging in the change process. The role will work closely with stakeholders such as the Orange Door, Corrections Victoria, Child Protection, Magistrates’ Court of Victoria and Victoria Police to support referral pathways for AUFV.

Key Responsibility Areas

• Effectively manage a caseload of complex Adults Using Family Violence (AUFV) who may be court-mandated to engage in behavioural change interventions.
• Conduct comprehensive intake and psychosocial assessments with AUFV.
• Conduct on-going comprehensive risk assessments (including risk of self-harm) and developing safety plans to mitigate risk and ensure safety. Comprehensive assessments will be based on the Victorian Multi Agency Risk Assessment and Management (MARAM) framework.
• Provide individual case management and demonstrate effective case management practices and strategies to proactively manage risk with complex clients.
• Coordinate access to specialist services for the AUFV including completion of appropriate and timely referrals to specialist services such as Alcohol and Other Drugs (AOD), disability, mental and physical health, parenting services, financial counselling, employment, social support and housing services.
• Develop comprehensive case plans in collaboration with the AUFV, including specific goals and strategies that are relevant to their use of violence and stage of change.
• Provide interventions through a range of service delivery methods, including face to face, outreach, remote or web-based services (e.g. telephone or video-based case management sessions).
• Provide assertive outreach for difficult to engage clients and work flexibly across a range of service delivery sites in accordance with accountability and compliance standards.
• Liaise with Team Leaders, Practice Advisors and Practitioners to share information pertaining to risk, engagement and safety planning.
• Communicate with Family Safety Contact Workers to share information pertaining to risk and ensure that case plans/interventions are responsive to the issues raised by victim-survivors.
• Use motivational interviewing and cognitive behavioural approaches with AUFV to enhance their readiness for individual and group-based interventions.
• Support the case management response to AUFV referred by the Orange Door, Corrections Victoria, Child Protection, Magistrates’ Court of Victoria and Victoria Police.
• Ensure that the needs and safety of the victim-survivors take priority at all times.
• Deliver services to quality standards, complying with relevant legislation and contractual requirements.
• Maintain professional documentation and administrative systems according to program and legislative requirements, including planning and documentation of group and education programs.
• Attend regular reflective and collaborative practice groups and participate in ongoing professional development training, forums and events.

Our Ideal Candidate at Family Life

Growth Mindset - You pride yourself for your commitment to resilience and continuous improvement. You see growth opportunities as opposed to failures, and you are always on the lookout for an improved workflow or process. You think creatively, value input and feedback from peers, and adapt to changing or unforeseen circumstances.

Curiosity - You naturally seek out learning opportunities and further information without being prompted to by your manager. You clarify the ‘Why’ and like to investigate and explore further information.

Proactivity - You are a positive influence on your colleagues, you opt-in to support organisational projects, and always lend a hand to support others.

The ideal candidate for this role will possess a Bachelor’s Degree in Social Work, Counselling, Psychology, or a closely related field, preferably with a specialisation in Male Family Violence that meets the minimum qualifications of Recommendation 209. They will have a robust understanding of the gendered nature of family violence, demonstrating the ability to identify and apply evidence-based theories, approaches, and practice frameworks that inform effective interventions in this area.

A key professional attribute required for this role is a demonstrated understanding of or case management experience, particularly in the proactive management of risk with complex and high-needs clients. The candidate will bring direct experience working with adults who use family violence, allowing them to effectively navigate the complexities of accountability and safety in this space.

In addition, the candidate will have experience conducting psychosocial and risk assessments and be skilled in formulating case plans and safety plans in partnership with clients. This role requires the ability to apply strength-based and trauma-informed approaches that not only motivate and influence clients but also support meaningful behavioural change in those who use violence. These attributes ensure the candidate is well-equipped to provide client-centred interventions that focus on safety, accountability, and the promotion of positive change.

Who we are

At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

Working at Family Life - more than just a job!

It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.

Additionally, you will have access to:

• Flexible work options and a great team culture
• Salary packaging (receive up to an extra $18,500 in tax-free pay per year)
• Paid Wellbeing Leave
• Paid Study Leave
• Additional Paid Leave for End of Year Closedown
• Purchased Annual Leave Scheme
• Rostered Day Off Scheme for Eligible Employees
• Employee Assistance Program, a free and confidential counselling service for employees

How to Apply

A full position description is available on our careers page: Family Life Careers.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via the 'Apply Now' button.

For further information regarding the position please contact Ashlea, Men’s Support Services Team Leader on (03) 8599 5433.

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check.Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.