THE EMPLOYER

The primary activity of The Food Co-op is to trade in food and other items that promotes these objectives of the Co-op:

• Provide affordable, ethical and sustainable products;
• Grow and maximise member participation in Food Co-op activities;
• Support the production of local produce;
• Foster a supportive and effective environment for our community particularly for employees and members;
• Empower our members and broader community to achieve and develop our Mission and Objectives; and
• Promote environmentally and socially just living.

The Operations Manager position will play a core role in the co-management team to ensure the effective and smooth business operations of the Canberra Food Cooperative Shop and Café for both members and customers. The Co-op is seeking a team player with excellent communication and administrative skills with experience in managing operations. The role will be 20 hours spread across a minimum of 3 days working out of the Food Cooperative premises in Acton.

YOUR DUTIES

Under direction of The Food Co-op Board your duties include:

• Operation and Maintenance of Shop, Café and Kitchen infrastructure and equipment including maintaining relationships with contractors
• Updating, developing and ensuring compliance to policies and procedures within food cooperative operations
• Overseeing general business, office and IT administration
• Managing Food Cooperative general email correspondence and staff communications
• Supervision of the paid kitchen and supporting staff at the Co-op
• Managing relationships with contractors and support services for the Co-op
• Processing and raising invoices with support from the book-keeper
• Presiding over tenancy, body corporate, and insurance matters
• Maintaining good work health safety (WHS) & risk management procedures for all working members and staff
• Attend monthly board meetings and write reports as required
• Contribute to relevant grant applications and lead Co-op projects as appropriate

Selection Criteria

Essential

• Experience with running operations for small business or not-for-profit
• Excellent oral and written communication skills with the ability to communicate with diverse audiences
• Strong administrative and organisational skills with the ability to prioritise tasks effectively and good time management
• The ability to work effectively as part of a small team
• Experience of and commitment to high standard of customer service
• A ‘can do’ attitude and a willingness to join an engaging, inclusive and dynamic work environment
• Understanding of and commitment to workplace health and safety
• Previous experience managing staff and volunteers
• Understanding of the Co-op’s operating structure, values and missions

Desirable

• Previous work or volunteering for a cooperative or similar not for profit structure
• WHS qualifications
• Experience with Xero and Lightspeed
• Experience with using and managing Google Groups

To apply for this position please submit a cover letter addressing the selection criteria along with an updated resume. Please apply through the Ethical Jobs website.

For any questions regarding the role please contact the Food Coop Board on [email protected] using the subject line: Operations Manager enquiry via EthicalJobs.

A position description is attached.