About FOUR PAWS

FOUR PAWS is the global animal welfare organisation for animals under human influence, which reveals suffering, rescues animals in need and protects them. Our programs and campaigns focus on stray dogs and cats, companion animals, farm animals, wild animals kept in inappropriate conditions and animals affected by disasters and conflicts. In our sanctuaries, we provide a safe home for rescued big cats, bears, orangutans and elephants around the world.

Our vision is a world where people treat animals with respect, empathy and understanding.

Find out more about our sustainable campaigns and projects on  www.four-paws.org.au. 

The role

This key position is ideal for an early to mid-career fundraiser with the talent and eagerness to develop their experience and skills across the individual giving mix. This role will primarily focus on co-ordinating activities to acquire and retain single and regular donors through various channels including direct mail, TV, telemarketing and digital (web, email and social media).

Reporting to the Fundraising Lead, this position is situated within the small and dynamic team, supported by a global team, and guided by a three-year fundraising strategy. The role will be responsible for day-to-day management of the regular giving program, including collaboration with internal stakeholders, external suppliers and reporting, and providing support in the production of single giving appeals and other fundraising campaigns.

Most importantly this role allows you to use your fundraising skills and experience to make a difference to the lives of animals across the globe.

What a typical day looks like

Regular and single giving program co-ordination:

• Build and maintain effective relationships with suppliers to ensure services provided are delivered as agreed.

• Daily monitoring of digital campaigns to maximise performance.

• Implement new strategies to diversify and expand channels across the acquisition and retention of donors.

• Assist in the production of fundraising campaigns, including print and digital

• Develop and deliver campaign training sessions to inspire agency fundraisers.

• Manage and optimise telemarketing programs including conversion, declines, upgrades and reactivation.

• In collaboration with the Supporter Relations & Data Team, develop and refine processes for a seamless donor experience, ensuring the smooth flow of data to and from suppliers.

• Financial reporting and monitoring, tracking income and expenses.

• Work closely with the Supporter Relations Team to ensure appropriate response to fundraising enquiries, donor relationship management, coordination and development of retention activities and materials, such as welcome packs, donor care, tax receipt letters and emails, thank you and welcome calls.

About You

• A passion for animal welfare and the vision and mission of FOUR PAWS
• Self-motivated, and proactive
• Able to work collaboratively in a team environment
• A positive approach to your work
• Exceptional organisation skills.
• Flexible with the ability to multi-task
• Excellent verbal and written communication skills and good numeracy skills
• Confident presentation skills and a natural ability to inspire audiences of 1 to 100 – in person, on the phone or via zoom.
• Excellent judgement and ability to prioritise effectively

Qualifications and Experience

Essential

• Previous experience in a similar role
• Working knowledge of the donor journey and where single and regular giving fit into the mix
• Experience in dealing with external suppliers and optimising results
• Experience of using a CRM (ideally Salesforce)
• Working knowledge of digital fundraising and lead generation

Desirable

• Qualifications in marketing or fundraising
• Telemarketing campaign experience
• Experience in managing digital fundraising campaigns
• Previous experience working in a global organisation

An overview of the position is attached.