Role responsibilities include:

• Provide exceptional customer service, advice and support to corporate partners and other fundraisers to assist with their requirements to ensure successful delivery of all fundraising activities
• Manage day-to-day functions and admin associated with external fundraising projects and activities including assessing and registering minor corporate/business fundraising projects
• Support with execution of owned and fundraiser events - eg KDO, Neil’s Cruise, Kick for the Kids and Raffle
• Manage multiple tasks and requirements to address and resolve issues and requests regarding fundraising activities and requirements
• Coordinate the requirements of fundraisers, partners and suppliers to ensure successful delivery of all fundraising activities
• Ensure efficient and professional stakeholder liaison and engagement with fundraisers, community groups, partners, suppliers and volunteer groups
• Provide appropriate acknowledgement to all fundraisers and assist with post-campaign reporting.
• Support with fundraising marketing and communications campaigns as required
• Provide customer service, advice and support to community fundraisers and Regional Area Managers
• Assist in the delivery of required legal and council requirements and permits for these fundraisers.
• Manage day-to-day functions associated with external fundraising projects and activities including assessing and registering minor organisation/community fundraising projects
• Identify ways to streamline procedures and review fundraiser requirements to increase engagement
• Provide appropriate acknowledgement to all fundraisers
• Other tasks and administrative support as required
• Update Manage CRM and maintain accurate records and reports on all fundraisers and fundraising results
• Assist in the testing and reviewing of updated digital fundraising processes
• Set up and monitoring of online fundraising events and campaigns
• Other tasks and administrative support as required

Skills and Experience we are looking for:

• Relevant tertiary qualifications (Business, Marketing, Media, Event) desired
• Minimum 2 years’ experience in marketing, media, fundraising, account management, event management, administration, sales or other customer-facing roles
• NFP experience desirable but not essential
• Advanced user of Google Suite and MS Office
• Experience and knowledge of Salesforce and Pardot, Asana, Canva, funraisin’ desirable
• Ability to cope well under pressure
• Ability to independently time manage and deliver to deadlines
• Must enjoy being part of a team and be comfortable working autonomously at times
• Excellent written and verbal communication skillsNews Benefits
• Ability to plan, organise, initiate and manage projects and fundraising events
• Proven experience in relationship management with excellent administration and interpersonal skills
• Excellent verbal and written communication skills with the ability to problem-solve and negotiate