Job Summary
- Applications close:
- Job posted on: 6th May 2024
- Sydney > North Strathfield
Good Neighbours is an international development NGO founded in 1991 for the purpose of reducing poverty in the most disadvantaged communities. Good Neighbours implements projects to protect child rights, strengthen global partnerships, and advocate for the rights of the most vulnerable across the globe.
Good Neighbours Australia office launched in 2018 under the auspices of the Good Neighbours’ partnership. Good Neighbours Australia currently implements domestic and overseas programs. We are registered with ACNC (Australian Charities and Not-for-Profits Commission) and have Deductible Gift Recipient (DGR) Status.
An integral officer of Good Neighbours Australia, adopting a professional, informed and principles-based approach, you will be responsible for:
Efficiently and accurately manage the donation administration process – processing of donations, accurate and timely distribution of receipts, distributing of donor correspondence, and other donor-bonding communications
Maintain and monitor the monthly Regular Giving program’s Declines, Upgrade, and Conversions
Consult with the Marketing Manager to ensure that campaigns are supported by back-end processing, and assist with the preparation of relevant donor correspondence for distribution with campaign receipts
Maintain the currency, accuracy, and data integrity of the donor CRM database (Kindful)
Analysis of donor database and produce tailored reporting as required
Liaise with external fundraising suppliers regarding accurate and timely campaign data results and import files
Ensure accurate data entry as well as receipt processing and mailing for all fundraising activities
Confirm that banking and reports are accurate, on time, and that reconciliation of funds is as efficient as possible
Secretarial duties such as summarising and reporting weekly meetings
Manage the day-to-day administrative operations and deliver professional administrative support to the Administration manager
Support HR functions including but not limited to employee onboarding & off-boarding arrangement of staff and volunteers etc.
Assist the Administration Manager in organising and supervising the day-to-day activities
Also, assist the team in domestic and international projects
Perform any ad hoc projects and assignments as requested by the Director
2+ years’ experience in a similar role at a similar level preferred but not essential
QuickBooks and Donor Management system experience
Enthusiasm and willingness to learn
Self-directed and able to initiate activities
Can do attitude
Attention to detail
Excellent written and verbal communication skills
Be looking for long term career opportunities with on-the-job training (to be reviewed annually)
Proven ability to contribute to a cohesive team environment by sharing information, supporting team priorities, and ensuring open communication
Willingness to be proactive and help others, contribute to the continuous improvement of a positive, collaborative and effective work environment
Comfortable liaising at all levels with internal and external stakeholders
The obvious qualities of having a high ethical standard, honesty, exceptional time management, respectability, and professionalism
Previous admin related experience in not-for-profit and/or non-government (NGO) organisations (preferred but not essential)
National Police Check
Working With Children check
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