• Permanent Full Time (1 FTE)
• Cairns Location, 5 days on site
• SCHADS 6, $104,605 (plus super and salary packaging)

Role Purpose

The Community Hub Coordinator is responsible for leading a team and overseeing the effective day-to-day operations of the community hub. The coordinator ensures the delivery and management of the place-based no interest loan scheme (NILs) and enhances service offerings to benefit the local community. A key aspect of the role is to assess the existing local services and programs to identify gaps and develop collaboration strategies to address them effectively.

Key Responsibilities

• Manage a team of professional staff effectively, promoting open communication, teamwork, and delegation.
• Coordinate the delivery of specialist integrated services, including programs such as; Financial Wellbeing, No Interest Loans (NILs), Financial Resilience Services, Family Violence and Family Services programs.
• Ensure services are client-centred and trauma-informed, fostering a responsive and supportive environment for clients.
• Establish referral pathways and collaboration opportunities with other service providers within the community.
• Manage the administration and delivery of the NILs program to clients in accordance with contractual requirements and service standards.

About you

• Tertiary qualifications in Community Development, Social Work, Psychology or other related field is highly advantageous
• Demonstrated at least 3 years sector experience in a community service setting in delivering support programs and services to vulnerable people.
• Demonstrated experiencing leading and building high-performing teams.
• Self-motivated, energetic, and capable of working both independently and collaboratively within a team

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive. 

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

\Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Flexible work hours/working from home where possible
• Employee Assistance Program, a free and confidential counselling service
• + more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Community Hub Coordinator - Cairns enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.