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Family Violence Intake and Assessment Practitioner

Good Shepherd Australia New Zealand
  • Maximum Term Contract, Full Time (1 FTE) / Part Time applications considered
  • Orange Door, Hastings SCHADS Level 6, $108,515.60 (plus super and salary packaging) 

Role Purpose

The Support and Safety Hubs (The Orange Door) across Victoria provide a new way for women, children and young people experiencing family violence. The Hubs will support the self-determination of women, children and families, to ensure that the services they receive meet their needs and their goals. The Family Violence Intake and Assessment Practitioner plays a crucial role in identifying, assessing and prioritising risk and needs of women and children who have, or are experiencing family violence, drawing on the expertise of different practitioners  

Key Responsibilities

  • Deliver screening and triage, assessment, crisis responses, service planning, targeted interventions, allocation and coordinated referrals consistent with the Integrated Practice Framework, Operational Guidelines, Service Specifications and relevant risk assessment tools and frameworks.
  • Deliver services and support via phone, within the physical hub and outreach at client’s home or other sites.
  • Work collaboratively with the Orange Door team to support integrated risk assessment and planning, including participating in case conferences and meetings.
  • Recognise and identify limits of own expertise and when to seek advice or refer client to specialist Orange Door Practitioners or Integrated Practice Leaders to ensure safe practice.
  • Identify when a Central Information Point (CIP) request is required and refer request to the Advanced Family Violence Practice Leader.

About you

  • Appropriate tertiary qualification in Social Work, Psychology, or a related tertiary discipline is essential
  • Demonstrated knowledge and understanding of the diverse range of referral and support options available to women and children who have experienced family violence, vulnerable families presenting with complex needs and perpetrators of family violence within the Bayside Peninsula region
  • Demonstrated knowledge of the Best Interest Principles and the ability to undertake Best Interest Assessments of children
  • Knowledge of cultural safety requirements and ability to develop cultural safety action plans with clients when required
  • Demonstrated knowledge or experience within Women and Children’s Family Violence Services, Integrated Family Services, Men’s Referral Services, DHHS Child Protection and/or Aboriginal Community Service Organisations. 
  • Family Violence Minimum Mandatory Qualifications under Recommendation 209: As per the minimum mandatory qualifications requirements here.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.  

Benefits

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Employee Assistance Program, a free and confidential counselling service
  • + more  

How to apply

Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria.  Please apply as soon as possible, applications are considered as they are received. To view the position description click here or visit our website  

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

How to apply

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