GSANZ together with the Neighbourhood Community Centres (NCC), Queensland Families and Communities Association (QFCA- the Peak Body for Neighbourhood Houses in Queensland) has been funded by the Queensland Department of Communities, Housing and Digital Engagement (DCHDE) to deliver the Queensland Financial Resilience Program (QFRP) across 20 priority areas in Queensland.

Financial counsellors provide intensive support through an in-depth phone and/or face to face assessment of a person’s financial situation, short / long term case work, advocacy, and the identification of options to address financial concerns.

About The Role

• SCHADS Level 5
• Part Time 0.6 FTE, Max Term Contract until 31 December 2025
• Good Money Southport location

About You

1. Minimum Financial Counselling qualification (Diploma in Financial Counselling)
2. Eligibility for registration with relevant state financial counselling peak body
3. Demonstrated knowledge of the financial and credit industries and their relevant governing legislation, and the community services system
4. Demonstrated understanding of case work
5. Demonstrated excellent time management skills
6. A satisfactory Police Check
7. A current Employee Working with Children’s Check (WWCC)

ABOUT US

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

BENEFITS

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service

HOW TO APPLY

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible through our careers portal, applications are considered as they are received.

To request a copy of the position description, please email [email protected], using the subject line: Financial Counsellor enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.