Description

• Permanent Full Time (1 FTE)
• Bayside Peninsula Location, Minimum 4 days on site
• SCHADS 8, $122,745.17 (plus super and salary packaging)

Role Purpose

The Manager of Family and Financial Counselling / Capability Services is responsible for ensuring the effective delivery of these services throughout the Bayside Peninsula with a significant portion of the team dedicated to Family Services. This role includes overseeing Team Leaders who manage Family Services, Financial Counselling, and Capability Services.

Key Responsibilities

• Contribute to the development and execution of an integrated, place-based strategy alongside senior leaders, emphasising client-centricity, ecological integration, and community co-delivery.
• Deliver services to comply with contract agreements, ensuring programs meet or exceed Funder expectations and requirements.
• Provide effective people leadership, cultivating a positive team culture, and fostering professional development and growth among team members.
• Oversee performance management processes, setting clear expectations, providing constructive feedback, and supporting the continuous development of team members.
• Identify and support opportunities for integrated service partnerships, sharing insights and building capabilities to enhance effectiveness. 

About you

• Formal qualification in Social Work, Health Services, Psychology or other relevant discipline, and evidence of Registration where applicable.
• Experience working in leadership roles overseeing a range of services, including knowledge and expertise in Family Services and Financial Counselling / Capability.
• Relevant experience in a leadership role responsible for Program service delivery
• Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Flexible work hours/working from home where possible
• Employee Assistance Program, a free and confidential counselling service
• + more

How to apply

To apply please click "Apply Now" and submit a short covering letter outlining your relevant skills and experience along with your CV. Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Manager - Family Services and Financial Counselling / Capability Services enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.