• Permanent Full Time (1 FTE)
• QLD Hub Locations, 5 days on-site
• SCHADS Level 8, $122,745 (plus super and salary packaging)

Role Purpose

The Manager Integrated Place Based Services is responsible for leading a team of Community Hub Coordinators across multiple locations. Fostering a client-centred and community development approach, the Manager will oversee the effective provision of all program aspects across their portfolio including business improvement, risk and financial management, governance and compliance, and people management, together with representation at sector and industry meetings.

Key Responsibilities

• Contribute to the development and execution of an integrated, place-based strategy alongside senior leaders, emphasising client-centricity, ecological integration, and community co-delivery.
• Support the Hub Coordinators to ensure the delivery of specialist integrated services, including programs such as; Financial Wellbeing, No Interest Loans (NILs), Financial Resilience Services, Family Violence and Family Services programs.
• Provide effective recruitment, induction, and learning and development opportunities for staff.
• Offer reflective and supportive supervision to enable staff growth and skill development.
• Deliver services to comply with contract agreements, ensuring programs meet or exceed Funder expectations and requirements.

About you

• Formal qualification in Social Work, Health Services, Psychology or other relevant discipline, and evidence of Registration where applicable or a qualification in Community Development
• Demonstrated sector experience in a community service setting in delivering support programs and services to vulnerable people
• Relevant experience in a leadership role responsible for Program service coordination.
• Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Flexible work hours/working from home where possible
• Employee Assistance Program, a free and confidential counselling service
• + more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Manager - Integrated Place Based Services - Queensland enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.