• Permanent Full Time (1 FTE)
• Vic West, Minimum 4 days on site
• SCHADS 7, $113,131 (plus super and salary packaging)

Role Purpose

The Team Leader oversees Financial Counsellors and Financial Capability Workers based in Victoria West. The Team Leader ensures the delivery of high-quality financial services across Brimbank / Melton, collaborates across teams, and fosters teamwork within client services. Responsibilities include day-to-day operations, supervision, reflective practice and reporting in alignment with service agreements and organisational expectations, aiming to build a skilled and passionate professional team.

Key Responsibilities

• Lead the Financial Counselling and Capability Team to empower women, children and families, consistent with Good Shepherd’s mission, service strategic plan and relevant partner and funding agreements.
• Provide high quality leadership to the team through promotion of open communication, teamwork and delegation.
• Monitor and deliver all services within budget, with support of Manager Family and Financial Counselling/Capability Services.
• Ensure professional supervision standards are practiced based on the registration requirements for Financial Counsellors. 

About you

• Diploma of Financial Counselling and registration as per the relevant state regulations.
• Demonstrated sound technical knowledge of financial counselling
• Experience working in a leadership role in a community service setting delivering financial
• counselling/capability services.
• Ability to manage employee relations, recruitment, learning and development, and managing individual key performance indicators

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• + more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Team Leader, Financial Counselling enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.