• National Organisation
• Part-Time Position (3 days per week)
• 15 months Contract
• Flexible Working Hours

We are looking for an enthusiastic Program Worker keen to establish mutual partnerships of collaboration and to support delivery of GROW Australia’s 6-week Wellbeing Program, Growing Resilience.

ABOUT GROW

GROW is a national community-driven organisation specialising in mental health peer-to-peer support developed from the lived experience of recovery. Our programs are designed for people to take back control of their lives, overcome obstacles and start living a life full of meaning, hope and optimism. GROW offers the opportunity for people to share challenges and solutions for recovery in a supportive and structured way within the context of a caring, sharing community.

Our Vision

GROW is widely recognised as the premier provider of intentional peer to peer support to promote hope, mutual help and recovery for good mental health for people throughout Australia.

Grow Mission

We enable people and communities to grow, recover and maintain good mental health.

Our Values

Personal responsibility, Personal value, Friendship, Mutual help and Community.

ABOUT THE ROLE

• Facilitation and delivery of Grow Australia’s Growing Resilience Program to community members living within the central and eastern Sydney region who are experiencing life struggles caused by psychosocial impairment.
• Networking and liaising with community groups, mental health professionals and agencies to create opportunities for Growing Resilience program delivery and referral pathways.
• Contribute to the ongoing development of the Program via Communities of Practice to ensure currency and relevance to service user/community needs identified in the area.
• Manage relationships with key stakeholders.
• Develop a broader understanding of the Grow Program and its application using Growing Resilience.
• Contribute to the delivery of outcomes according to the NSW Branch Plan as part of the broader Organisational strategic plan.
• Collect and evaluate pre and post implementation surveys capturing participant outcomes and satisfaction of service.
• Capture all information required to meet minimum data standards (MDS) including database management.

ABOUT YOU

Mandatory Requirements:

• Intermediate skills in Microsoft Office Suite and demonstrated ability to learn further computer programs as required.
• A Police Certificate is required following relevant legislation and Grow policy. Where applicable, additional state and federal government screening may be required including working with children checks.
• Current Driver’s License.
• Current First Aid Certificate.
• Evidence of Australian citizenship or current working visa.

Highly Desirable:

• Demonstrated ability to work within a vibrant caring team.
• Demonstrated high level of verbal, written and interpersonal communication skills.
• Demonstrated ability to manage time effectively and carry tasks through to completion.
• Demonstrated understanding of continuous quality improvement.
• Experience in the maintenance of good working relationships with other providers and funders and key stakeholder.

Qualifications

• Relevant qualification and experience concerning the role. This may include tertiary qualifications in Mental Health, Youth Services, or Peer Support Group Work/Community Development, and Training Certificate (Minimum Cert IV).

Experience

• Experience in working with vulnerable people.
• Experience in facilitating small groups.
• Sound knowledge of personal and social issues people are facing and the impacts on their mental health.
• Experience in Peer Support.
• Demonstrated knowledge, understanding and practice of Grow Program or willingness to acquire same.
• Demonstrated ability to work independently, planning to manage and delivering services using good time management and working inside the budget.

KEY ACCOUNTABILITIES / RESPONSIBILITIES

Service Delivery:

• Networking and liaising with community groups, mental health professionals and agencies to create opportunities for Growing Resilience program delivery.
• Assist schedule and planning for delivery of Growing Resilience programs including collaboration with other community and mental health providers.
• Facilitation and delivery of Grow’s Growing Resilience Program in related community agencies.
• Contribute to ongoing development of the Growing Resilience program and topics relevant to service users via regular participation in the Program’s Community of Practice.
• Ensure activity data collected is accurate and recorded in both internal and external databases.
• Ensure Pre-and Post Outcome and Satisfaction surveys are completed by all Program participants as per funding requirements.
• Actively participate in Grow peer group to improve knowledge, understanding and practice of the Grow Program and its relevance to Growing Resilience.
• Sound knowledge of community supports to support warm referrals for participants ineligible for or requiring further support following program participation.

Relationship Management / Stakeholder Engagement:

• Establish links, collaborate and develop close working relationships, partnerships and networks with external key stakeholders and organisations.
• Promote Growing Resilience Program within the eastern and central Sydney community through purposeful outreach, education programs, involvement in network groups, and participation in public events.

Resource Management:

• Maintain the security, integrity and confidentiality of data to be stored in both an internal and external data base.
• Collect data of high quality (i.e. complete, accurate, timely, consistent).
• Seek and record informed consent from clients to collect their personal information.

Safety:

• Provide and maintain a safe work environment for all stakeholders.
• Ensure all policies and procedures are implemented.
• Actively participate in and contribute to workplace quality improvement activities.
• Receive complaints from participants and work with the appropriate teams to resolve them.

How to Apply

A covering letter accompanying the resume should be included in your application. The position description is available at https://www.grow.org.au/jobs/

You can contact Kate Francis, Regional Manager about GROW Australia's Wellbeing Program, Growing Resilience, on 0401 285 509 if you have any questions regarding this position.

Successful applicants will be notified.

Please submit applications via the "Apply Now" button.